{"id":6003,"date":"2024-09-11T16:47:17","date_gmt":"2024-09-11T16:47:17","guid":{"rendered":"https:\/\/barcc.sitepreview.app\/?page_id=6003"},"modified":"2024-11-21T22:16:49","modified_gmt":"2024-11-21T22:16:49","slug":"faqs","status":"publish","type":"page","link":"https:\/\/barcc.org\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

Frequently Asked Questions<\/h1><\/div>

Don\u2019t see your question? Send us an email at info@barcc.org<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/section>

<\/i><\/i><\/span>What do I do immediately after an assault?<\/span><\/a><\/h2><\/div>
\n

The first few days after a sexual assault can be a very confusing time. You may have questions and be faced with difficult decisions. During this time you may not want, or be ready, to make many of these decisions. This is normal and okay.<\/p>\n

You can call our 24-7 hotline at 800-841-8371 any time or chat online<\/a> 9:00 a.m.\u201311:00 p.m. to talk to a hotline counselor about your options.<\/p>\n

To learn more about your choices after an assault, visit Immediate Actions<\/a>.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I get in contact with BARCC?<\/span><\/a><\/h2><\/div>
\n

You can call our 24-7 hotline at 800-841-8371 any time or chat online<\/a> 9:00 a.m.\u201311:00 p.m. to talk to a hotline counselor.<\/p>\n

If you are interested in time-sensitive medical care and evidence collection options, we recommend that you call the hotline 24-7 at 800-841-8371 or chat online<\/a> 9:00 a.m.\u201311:00 p.m.<\/p>\n

If you would like to begin counseling, legal advocacy, immigration, or case management services at BARCC, please submit a request online on our Request Services Page<\/a> or by phone at 617-492-8306, and our service access team will explore your individual needs with you.<\/p>\n

To protect the privacy rights of survivors and their families, we do not communicate about cases via email. Please call us at 617-492-8306 during regular business hours to talk about how we can help you.<\/p>\n

Legal process notices, summonses and court orders should be sent to:<\/p>\n

Keeper of Records
\nBARCC
\n99 Bishop Allen Drive
\nCambridge, MA 02139<\/p>\n

Office: 617-492-8306<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What happens when I reach out to the hotline?<\/span><\/a><\/h2><\/div>
\n

We support people in all stages of their experience. This could be immediately after an assault or years and even decades into the healing process. Here what will happen when you contact either the phone hotline or webchat.<\/p>\n