Get Help - Info 2

We receive your referral 

This will come from your contact with the Helpline or a professional referral.  

Starting your treatment journey 

Once we’ve received your referral, our dedicated Helpline team will send you a Veteran Registration Form within 24 hours to complete. If you need support to complete the Veteran Registration Form, we’ll ensure you get help from a peer support volunteer.  

You won’t be left without help. 

Find out more about professional referral: Professional Referral | Combat Stress 

Initial meeting

You will be offered a 30-minute initial meeting with one of our psychological therapists which will take place within ten working days of us receiving your completed registration form. They will determine whether our service is right for you. Even if we’re not the right fit for you, you won’t be left without support. You will still have access to our online self-help resources that help to empower self-recovery available 24/7.

Psychological assessment

If our clinical service is likely to provide the most effective path to recovery, you will have a more in-depth psychological assessment, usually with the same clinician, who will remain a key point of contact. This assessment will take around 90 minutes and, with your consent, we can also meet with someone who knows you well enough to get their perspective. 

Learn more about assessments: The right help faster and recovery sooner | Combat Stress 

Preparing for treatment 

Before starting therapy, you’ll be given access to some online resources to complement your therapy. This learning is delivered through a secure website.  

Watch our short video, ‘What is PTSD?’: What is PTSD? | Combat Stress 

Treatment 

You will begin evidence-based trauma-focused treatment within eight weeks of referral and we’ll work with you to plan the treatment to best suit your needs. 

Find out more about how we help veterans: How we help Veterans | Combat Stress