With our various APIs you can get notifications about events, request information, customize Lime Connect’s behavior and connect chatbots. Here’s an overview of our APIs with their uses and differences.
Message Formatting in Lime Connect ChatbotsGeneral APIs for different purposes
API | Description | Product |
Integrate Lime Connect into your favorite 3rd party apps or your own notification system. | Pro | |
In addition to simply embedding your website in Lime Connect, it’s also possible to use the Custom Add-on Frontend API to communicate between the Message Center and your application. | Pro | |
Export data of conversations, contacts, operators, etc. and manage it remotely. Mind the API rate limits. | Enterprise | |
Easily integrate Lime Connect with your favorite third-party tracking software, CRM, or your own custom tracking solutions. Enhance our Analytics data with your own and create customized reports. | Enterprise | |
If you’re already using an external website tracking solution, you can integrate it with Lime Connect and add Lime Connect-specific interactions. | Enterprise | |
Send all automatic emails meant for contacts to your own server via a callback URL, instead of sending them through Lime Connect‘s own email infrastructure. | Enterprise | |
Easily connect any message-based system to Lime Connect and complement the channels we already support. This could be your own SMS gateway, or your email server. | Pro |
Customize Lime Connect’s behavior
API | Description | Product |
Control the Website Messenger’s behavior and integration beyond the options we provide in the Messenger settings. | Pro |
Use chatbots
API | Description | Product |
Connect your existing chatbot (infrastructure) to Lime Connect via HTTP. This offers the potential to add even highly advanced chatbots to your support team. | Pro | |
Build a new chatbot from scratch within Lime Connect. Our Lime Connect Bot Language allows you to write bot scripts with a simple, minimal syntax, which can be used in your Website Messenger and messaging channels. | Pro |
