CONTACT US

Jane is headquartered in North Vancouver, BC, Canada, but our customers are spread across Canada, the United States, and the United Kingdom. Our Support Team is available by phone and email, no matter where you're located.

The fastest way to reach us depends on where you are. In North America, chat is your best bet for a quick response. Prefer to talk? We're available by phone 6 days a week, and no matter where you are, email is always an option.

Pretty much anything Jane-related. We’re here to help you get set up, troubleshoot a workflow, understand a feature, talk through billing questions, and more. 

Absolutely. Book a demo and someone from our team will walk you through things at your pace. No pressure, just a real conversation.

Yes, every time. There's a real human on the other end of every chat, call, and email.

Not quite. Jane is the software your clinic runs on. For appointments, cancellations, or questions about your care, reach out to your clinic directly. Their contact info should be in any confirmation email they've sent you.

Try the "Forgot Password" link on the Jane login page. That usually does the trick, but if you’re still stuck, just reach out by chat or phone, and we'll get you sorted.

There is. Over 18,000 practitioners share tips, ask questions, and help each other out in the Jane Community on Facebook, it's a great place to learn from fellow practitioners.