Support Services

At Laois Hire, our support services are designed to help customers get the right equipment set up safely, efficiently and with confidence.

From initial consultation to on-site support, equipment handovers and ongoing assistance, our experienced team can help guide you through the full hire process.

Set Up & Consultation

Our team can advise on the most suitable equipment set-up for your site or project. We can provide initial telephone consultation and, where required, in-person support for more complex requirements.

We can also organise engineering handovers and on-site demonstrations, helping your team understand how to operate the equipment safely and effectively. Where needed, we can arrange commissioning and decommissioning support through our trusted partners.

Engineering Support

If you experience an issue with equipment or have a technical query, our support team is available to help get your site operational again as quickly as possible.

For generator hire, standard servicing can be included as part of the order to help maintain equipment to a high standard and reduce the risk of breakdowns. We are also working with generator manufacturers on remote monitoring solutions, helping provide visibility of generator performance and alerts where issues arise.

Fuel Management & Solutions

Loss of power due to generators running out of fuel can be costly and avoidable. We can help manage fuel ordering and supply, reducing the administrative burden on your team.

Through our supply chain, we can offer fuel management packages to suit your schedule, helping keep your equipment topped up and running.