I can't say enough good things about this office! From the moment you walk in, you can tell that the staff truly love animals and the facilities are very clean. It is also a stress-free environment as far as vet offices go, if that is what you're searching for.
I can’t say enough wonderful things about this office. The entire staff take their time with both animal and owner. In our case, they gave a thorough examination, diagnosed the issue(s) and then offered options. Before a suggested procedure was performed, they sent an itemized estimate offering both low end and high end possibilities. The follow-up communication from office visits and/or procedures have also gone above and beyond.
Last weekend, we had a terrible situation where two of my dogs escaped. One did not come back. Out of all the area vets offices that were contacted on the search for them, East Tennessee Veterinary Hospital staff were the only ones who showed concern and care. They were so very kind and went out of their way to be helpful. Unfortunately, our sweet girl was located deceased on I-26, but if not for this office’s update with her location, we may not have received the closure our family needed and been able to lay her to rest here at home. Thank you all for your help during such an emotional time, it has spoken volumes about how much you care about our pets! We will definitely be using this office in the future. Again, thank you for helping us bring our Zelda home. ❤️