Q: Will the fog machine trigger smoke alarms at my venue?

A: No. Our machine uses a water-based mist system — not smoke or chemical fog — and does not trigger standard smoke detectors. We always recommend informing your venue coordinator beforehand, and we're happy to provide a product spec sheet to share with them.

Q: Is the cold spark machine safe for guests?

A: Absolutely. The sparks are titanium-based and cool to touch — they won't burn skin or fabric. Guests can safely stand near the machines. We operate every machine ourselves to ensure everyone stays safe at all times.

Q: Do you need a fire license or special permit?

A: No. Cold spark machines are classified as a special effects device, not a firework. They do not require a fire license, pyrotechnics permit, or any special council approvals for standard indoor events.

Q: Do you stay at the event to operate the machines?

A: Yes, always. We set up, operate, and pack down all equipment ourselves. You don't need to touch anything — we handle timing and operation so you can be fully present in your moment.

Q: How long does setup take?

A: Typically 30–45 minutes for the full combo setup. We coordinate with your venue and event team to ensure everything is in place well before your guests arrive.

Q: Is there smoke, smell, or mess left behind?

A: No smoke, no smell, and no residue. The fog dissipates quickly and completely. Cold sparks leave no mess on the floor or any surfaces. Your venue will look exactly the same after we leave.

Q: What areas do you service?

A: We service Melbourne CBD and all metropolitan suburbs — Eastern, Southern, Western, and Northern Melbourne. For events outside metro Melbourne, please get in touch and we'll let you know if we can travel to your location.

Q: How do I book and what do I need to tell you?

A: Simply message us on WhatsApp with your event date, venue name, type of event, and which service(s) you're interested in. We'll respond quickly with availability and a personalised quote. No obligation — just a friendly conversation.