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Get in touch with our Support Team

Help is never far away

Technical Support

Tickets

Our responsive support team is available weekdays, 9AM-5PM, ready to assist you. Experiencing an issue or need to report a bug?

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Configuration Support

Consultancy

Facing complex challenges? Our expert consultants are ready to provide the specialized guidance you need.

Consultancy
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Peer Support Network

Procurios Club

Wondering how other organizations use Procurios? Connect with the Procurios Community to share insights and best practices.

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Learn to do it yourself

Training

Follow our Functional Administrator training (Dutch) or get customized training. Our consultants are ready to train you.

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Essential cookies 14 cookies

You receive strictly necessary cookies, because they are necessary for the proper functioning of this website. You cannot disable these cookies.
Name Vendor Description Expiry
PBSESSION Procurios Saves the visitor's preferences for the current session 2 hours
PREF Google This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on. 8 months
ProBaseUserLanguage Procurios Saves the visitor's language preference 1 year
VISITOR_INFO1_LIVE Google Tries to estimate the users' bandwidth on pages with integrated YouTube videos. Also used for marketing 179 days
YSC Google

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

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accept-cookies Procurios

Saves the visitor's cookie preferences (depricated)

 1 year
cachekey Procurios Prevents logged in users from seeing a cached site 1 month
mod_community_order_* Procurios Saves the sorting of a timeline in the community Session
pb-sa-* Procurios Maintains control over access to the website Current session
pbSurvey* Procurios Keeps track of whether or not a non-logged-in visitor has completed a survey 1 year
pbTrackId* Procurios Identification of logged in users 1 month
probase_notice Procurios Stores whether there is a notification for the user 1 day
procurios-consent Procurios Saves the visitor's cookie consent 6 months
rememberDevice2FA* Procurios Stores whether it is a trusted device for 2FA Variable

Preferences 1 cookies

This website stores your preferences so they can be applied during your next visit.
Name Vendor Description Expiry
widget_load_key Boei

Do you use our AI chatbot for support? Then this cookie ensures that your conversation is remembered when you reload the page or return at a later time.

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This website analyses how it is being used, so that its functionality can be amended and improved. The data collected is anonymous.
Name Vendor Description Expiry
_ga Google ID used to identify users 2 years
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_gid Google ID used to identify users for 24 hours after last activity 24 hours

Tracking 2 cookies

This website analyses your visit, so its content can be tailored to your needs.
Name Vendor Description Expiry
mod_campaign_profile_id Procurios Identify visitors so that actions can be linked to a user as soon as he or she makes himself known 6 months
pbVisitorID Procurios Identification of returning visitors 1 year

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