Always On, 24/7/365
Picks up every call instantly through snowstorms, holidays, and peak season. No voicemail, no missed opportunities.
24/7
Always Available
<1s
Response Time
99.9%
Uptime
100%
Calls Answered
- Built in Anchorage
- TCPA-compliant disclosure
- End-to-end encrypted
- Stripe-secure billing
- 30-day money-back
Why it pays off
What an answered phone is worth.
Owning an AI receptionist isn’t about the technology. It’s about whether your phone answers when a paying customer calls. NorthTek answers.
Every call answered.
Voicemail kills leads. Most callers don’t leave a message, they call your competitor. NorthTek picks up every time, including 2 AM and through snowstorms.
Calendar fills itself.
Customers book and reschedule directly with NorthTek. The calendar stays accurate without anyone managing it. New bookings show up while you sleep.
Stop being the front desk.
Hours every week back. Focus on the work that grows the business, not the phone interrupting it. The receptionist runs itself.
An empty phone line is a closed sign you didn’t put up.
Voicemail loses the lead. NorthTek answers every call, every hour, so the door stays open even when you’re not at it.
Features
What it actually does on a call
Six things NorthTek handles before you wake up. Every one of them used to need a human at the desk.
Smart Booking & Calendar Sync
Books, confirms, and writes events directly into your Google Calendar. No double-bookings, no manual entry.
Reschedule & Cancel by Phone
Callers move or cancel their own appointments over the phone. NorthTek handles it, your calendar stays accurate.
Persistent Caller Memory
Recognizes returning callers by phone number, greets them by name, and remembers preferences and past visits.
Learns Your Business
The Kernel studies how your customers actually call (pricing questions, common requests, scheduling patterns) and gets sharper week over week.
Billed by the Second
Real seconds, no rounding. Effective rates from $0.38 to $0.53 per minute, fair to every conversation.
How It Works
Live in Under 5 Minutes
Set Up Your Profile
Tell NorthTek about your business: services, hours, FAQs. Connect Google Calendar in two clicks.
Test Your Receptionist
Call your new line and hear how NorthTek represents your brand. Tweak voice, tone, and answers until it feels right.
Go Live
Forward your business line to NorthTek. Calls answered 24/7, bookings synced, full transcripts in your dashboard.
Stay in the loop
You'll know what happened, exactly when it happens.
Every booking, missed call, and customer message lands in your inbox the second it happens.
Booking created
A new appointment is on the calendar with the name, service, time, and contact.
Email
Missed call
When the AI couldn't fully resolve a call, so you never wonder what slipped.
Email
New message
A caller left a voicemail or note. Read it from anywhere.
Email
Daily summary
A morning digest of calls answered, bookings made, and anything urgent.
Email
Per-event control.
Toggle each alert on or off independently in Settings, Notifications.
Two-way texting
Your business texts back.
People read a text in minutes and let a voicemail sit for days. NorthTek gives your business a texting line that runs itself, then hands you the keyboard the moment a conversation needs you.
- A real local number
- One customers recognize, never a robotic shortcode.
- Confirms, reminds, follows up
- Bookings get a confirmation and reminder; new leads get a quick follow-up. Automatic.
- You can reply by hand
- Open any thread and type a real reply from your dashboard.
- Consent-based, STOP anytime
- Customers opt in by voice on the call. STOP honored instantly.
AGLive
Aurora Glow Salon
+1 (907) 555-0142 · SMS
Hi Jane! This is Aurora Glow Salon. Your appointment is confirmed for Tue, Mar 5 at 2:00 PM. Reply STOP to opt out.Sent automatically
Any chance I could move it to 3?
Of course, Jane! You're all set for 3:00 PM. See you then! 💆You · replied from dashboard
Type a reply…
Integrations
Connects to what you already use
Drop NorthTek into the tools you already run. New integrations ship monthly.
Google Calendar
Two-way sync. Bookings appear instantly.
Google Workspace
One-click sign-in for your team.
Stripe
Subscription billing, by the second.
Twilio
Voice + SMS infrastructure.
Zapier
6,000+ apps via no-code Zaps.
Webhooks
Push events to anywhere instantly.
Industries
Built for Alaska Business Owners
From dental clinics to real estate, NorthTek adapts to how your customers call: it books appointments for some and captures leads for others.
Tourism
Lodges & Tour Operators
Trades
Construction & Plumbing
Healthcare
Dental & Medical
Wellness
Salons & Spas
Why NorthTek
How We Stack Up
Side by side with a traditional receptionist and the generic AI answering services on the market.
FeatureHumanAIGeneric AINorthTek
- 24/7 / 365 coverage
- Books on your calendar
- Reschedule by phone
- Remembers returning callersKernel
- Improves week over weekKernel
- Per-second billing
- Live in 5 minutes
- Monthly cost
- Starting cost$3.5K$3,500/mo$200+$200+/mo$79$79/mo
Save Money
Save Over $35,000 a Year
Stop overpaying for traditional front-desk staff. NorthTek works for a fraction of the cost, without the overhead.
HumanHuman Receptionist$42,000/yr
Generic AIGeneric AI Service$3,600/yr
NorthTekNorthTek (Glacier Growth)$2,028/yr
$0annual savings
Based on Alaskan median front-desk wage, benefits, and typical small-business call volume.
Human
Generic AI
NorthTek
Billed by the Second
Plan minutes tracked per-second in your dashboard. Overage at $0.35/min.
$0.38 to $0.53/min
Transparency is our policy
Pricing
Choose Your Flight Path
Real minutes, billed by the second. Cancel anytime.
Bush Pilot
$79/mo
150 minutes · $0.53/min effective
For solo operators & small shops.
- AI answers calls 24/7 with neural voice
- Dedicated phone number
- Caller memory (Kernel): greets returning callers by name and recalls past visits
- Bookings + message inbox
- Call transcripts + recordings
- Voicemail capture + email
- Email alerts: bookings, missed calls, messages, daily summary
- Customer texts: booking confirmations, reminders, lead follow-ups, and two-way replies (opt-in, consent based)
- Live usage dashboard (per-second tracking)
- Test sandbox to preview your AI
- Up to 500 customer texts per month
Cancel anytime · 30-day guarantee
Glacier Growth
$169/mo
400 minutes · $0.42/min effective
For established Alaska businesses.
- Everything in Bush Pilot
- Google Calendar sync (auto book, cancel, reschedule)
- Phone reschedule & cancel
- Analytics dashboard (KPIs, peak hours, top FAQs)
- Webhooks (Zapier, n8n, Make)
- Data export (CSV)
- Priority email support
- Up to 1,500 customer texts per month
Cancel anytime · 30-day guarantee
Northern Lights
$339/mo
900 minutes · $0.38/min effective
For high-volume operations.
- Everything in Glacier Growth
- 900 included minutes (vs 400)
- Priority phone support
- Multi-location routingSoon
- Up to 4,000 customer texts per month
Cancel anytime · 30-day guarantee
Need more minutes? Overages bill at $0.35/min, rounded up to the nearest minute.
FAQ
Frequently Asked Questions
Does it really sound natural, or like a robot?
Natural. NorthTek uses neural voice AI with realistic intonation and conversational rhythm. You can customize tone and personality to match your brand. Most callers do not realize they are speaking with an AI.
Can callers reschedule or cancel over the phone?
Yes. NorthTek handles reschedules and cancellations directly during the call, then updates your Google Calendar in real time and sends an SMS confirmation. The caller never has to wait for callback.
Does it remember repeat callers?
Yes. That is the NorthTek Kernel. It recognizes returning callers by phone number, greets them by name, and recalls past visits, preferences, and notes from prior conversations. Each caller feels known.
Does it actually get better over time?
Yes. The Kernel learns your business patterns from real calls (your most common questions, how customers describe services, what they tend to book). Week over week, responses get sharper and more aligned with how you would handle them yourself.
How does minute-based billing work?
Every plan includes a set monthly allowance. Plan usage is tracked by the second, and you see exact usage in your dashboard. If you go over your plan, overage bills at $0.35/min, rounded up to the nearest minute.
How long does setup take?
Around five minutes. Sign up, enter your business details (services, hours, FAQs), and you are live. You receive a dedicated phone number immediately. Just forward your business line to it.
Is there a contract or commitment?
No. All plans are month-to-month, cancellable anytime from the dashboard. We back every account with a 30-day money-back guarantee.
Your 24/7 front desk that never calls in during a snowstorm.
Join Alaska businesses saving thousands every year with an AI receptionist that never misses a call. 30-day money-back guarantee.
Get Started for $79/moCancel anytime. No hardware required.
