All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
99.99 % uptime
Today
Aircall Workspace (Web) Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace (Desktop) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App (iOS) Operational
90 days ago
99.98 % uptime
Today
Aircall Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
Aircall Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Voice — Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Call Routing & IVR Operational
90 days ago
100.0 % uptime
Today
Call Recording & Voicemail Operational
90 days ago
100.0 % uptime
Today
Power Dialer Operational
90 days ago
100.0 % uptime
Today
eSIM Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
99.99 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
99.97 % uptime
Today
WhatsApp in Aircall Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
Transcription & Conversation Insights Operational
90 days ago
100.0 % uptime
Today
Real-time Agent Assistance (Live prompts, Playbooks and Transcription) Operational
90 days ago
100.0 % uptime
Today
AI Call Scoring Operational
90 days ago
100.0 % uptime
Today
Workflow Automation (API, CRM, Emails) Operational
90 days ago
100.0 % uptime
Today
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Inbound Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Outbound Operational
90 days ago
100.0 % uptime
Today
AI Messaging Agent Operational
90 days ago
100.0 % uptime
Today
Aircall Dashboard Operational
90 days ago
99.98 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.87 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Management (Purchase, Porting, Compliance) Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Settings & Smartflow Editor Operational
90 days ago
100.0 % uptime
Today
My Company (Account Management) Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Aircall Website Operational
Aircall Support Portal (Help Center) Operational
Aircall Status Page Operational
Aircall Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 8, 2026

No incidents reported today.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Duplicate Inbound Call Attempts - UK Carrier
Resolved - This incident has been resolved.
Jul 2, 15:38 UTC
Update - We are continuing to work on a fix for this issue.
Jul 2, 13:10 UTC
Identified - We are seeing improvements but are waiting for our carrier partner to confirm that the fix is permanent.
Jul 2, 13:05 UTC
Investigating - We are seeing a recurrence of the inbound call connectivity issue with a UK Carrier that was previously reported and resolved. This is again causing sporadic retries on calls to Aircall UK numbers, and some customers may experience duplicate inbound call attempts.
We have re-engaged with the carrier and are working to confirm the root cause and prevent further recurrence. We will share updates as soon as we have more information.
Jul 2, 09:27 UTC
Jul 1, 2026
Duplicate Inbound Call Attempts - UK Carrier
Resolved - We can confirm the issue with the UK carrier has been fully resolved.

We appreciate your patience and understanding while we worked with our partners to restore normal functionality.

If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Jul 1, 11:04 UTC
Monitoring - The carrier partner has implemented a fix, and we are observing calls returning to the regular performance.

We will continue to monitor the system until the resolution is confirmed.
Jul 1, 10:49 UTC
Identified - We have identified an issue with a UK Carrier that is causing inbound call connectivity retries.

This issue is sporadically impacting calls to Aircall UK numbers. Some customers may see duplicate inbound call attempts.

We will provide further details as soon as downstream carriers make progress.
Jul 1, 10:44 UTC
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Aircall Scheduled Maintenance — Friday, June 26th 2026
Completed - The scheduled maintenance has been completed.
Jun 26, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 05:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Friday, June 26th 2026 starting at 5:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.
While the maintenance is in progress, you may experience the virtual agent at the bottom right of each page of the Dashboard and support website to be unavailable.

The maintenance will be carried out with the following schedule:
05:00AM – 06:30AM UTC
03:00PM – 04:30PM Sydney (AEDT)
07:00AM – 08:30AM Paris (CEST)
01:00AM – 02:30AM New York (EDT)
Jun 25, 07:07 UTC
Jun 25, 2026
Aircall Scheduled Maintenance — Thursday, June 25th 2026
Completed - The scheduled maintenance has been completed.
Jun 25, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 05:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Thursday, June 25th 2026 starting at 5:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. While the maintenance is in progress, you may experience temporarily delays in Live Monitoring data, encounter error messages in the Live Monitoring UI, or find that the Live Monitoring dashboard does not load any data upon opening.

The maintenance will be carried out with the following schedule:
05:00AM – 06:00AM UTC
03:00PM – 04:00PM Sydney (AEDT)
07:00AM – 08:00AM Paris (CEST)
01:00AM – 02:00AM New York (EDT)
Jun 18, 09:38 UTC
Jun 24, 2026

No incidents reported.

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