Degraded Performance – JPY Currency Processing
Resolved Jul 3, 2026 at 12:01pm UTC
The issue affecting JPY currency rates has been resolved. Web checkout and CMS functionality for JPY transactions are now operating normally.
We have verified that services are functioning as expected and will continue to monitor the system to ensure ongoing stability.
We apologize for any inconvenience this may have caused and appreciate your patience.
1 previous update
Emergency database scaling
Resolved Jul 1, 2026 at 11:00am UTC
Maintenance ended
1 previous update
Root Cause Analysis: Elevated errors and latency on 30 June 2026
Resolved Jun 30, 2026 at 5:30pm UTC
On 30 June 2026, between 5:26 PM and 5:34 PM UTC, the platform experienced
elevated latency and a number of failed requests over an approximately
eight-minute window. The issue began during planned database maintenance and
was fully resolved by 5:34 PM UTC. No customer data was lost or corrupted.
The incident was triggered by planned maintenance on our primary database,
which briefly required locking parts of the database. At the same time, a
high-frequency...