See the schedule of planned maintenance for Kaspersky cloud solutions.
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Standard Support
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  • Available: 24/7
  • Average response time: 24 hours
  • Language: English
Plus license support
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  • Phone support is available only for users with Plus license
  • Available: 24/7
  • Language: English

Premium Support
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  • Priority incident processing
  • Remote diagnostics
  • Fixed response time
Professional Services
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  • Personalized service engagement
  • Comprehensive deployment assistance from our professional service engineers
  • Hands-on learning

Proceed with this section if your question relates to one of the following topics:


  • Charges and refunds
  • Changing order details
  • Renewals and switching to another application
  • Subscriptions and cancellations
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  • Where and how to purchase
  • Other issues that could occur during purchasing or receiving your order

If you've purchased from a retail partner

If you've purchased the product from one of Kaspersky retail partners, please contact your retail partner directly (find a retail partner).

 

If you've purchased on the official Kaspersky website

Go to this page. If you can't find an answer to your question, go to the bottom of the page and contact Technical Support.

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