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I Build the Systems and Pipelines That Scale Your Business.

I partner with forward-thinking leaders to streamline business operations, optimize sales pipelines, and execute critical projects with precision

I am Courage…

A Revenue Operations (RevOps) Specialist helping SaaS and tech startups bring clarity to how their revenue teams work.

When tools aren’t fully used, processes are messy, and data isn’t clear, teams slow down and decisions get harder. I step in to organize revenue operations using HubSpot, improve how teams work together, and make revenue data easier to understand and act on.

My focus sits at the intersection of tools, process, and data. I design structure where it’s missing, improve workflows where they break, and stay hands-on to ensure systems actually work in practice. As I continue building my automation skills, my goal remains the same: simpler workflows, cleaner data, and revenue teams that operate with confidence and alignment.

Expertise

Revenue Process Design & Strategy

Workflow Automation Design

Process Mapping & Documentation (SOPs)

CRM Configuration & Governance (HubSpot)

Team Alignment & SLAs

Translating revenue data into clear insights for teams

Revenue Process Design & Strategy

Workflow Automation Design

Process Mapping & Documentation (SOPs)

CRM Configuration & Governance (HubSpot)

Team Alignment & SLAs

Translating revenue data into clear insights for teams

Revenue Process Design & Strategy

Workflow Automation Design

Process Mapping & Documentation (SOPs)

CRM Configuration & Governance (HubSpot)

Team Alignment & SLAs

Translating revenue data into clear insights for teams

Data Management & Reporting

CRM setup, organization, and ongoing optimization

Managing pipelines, lifecycle stages, and deal flows

KPI tracking and performance reporting

Cross-Functional Reporting

Preparing CRM systems for workflow automation

Data Management & Reporting

CRM setup, organization, and ongoing optimization

Managing pipelines, lifecycle stages, and deal flows

KPI tracking and performance reporting

Cross-Functional Reporting

Preparing CRM systems for workflow automation

Data Management & Reporting

CRM setup, organization, and ongoing optimization

Managing pipelines, lifecycle stages, and deal flows

KPI tracking and performance reporting

Cross-Functional Reporting

Preparing CRM systems for workflow automation

Automation & Operations

End-to-End Workflow Automation

Lead Management & Routing Logic

Operations Backlog Execution

Tech Stack Optimization

User Training & Enablement

Automation & Operations

End-to-End Workflow Automation

Lead Management & Routing Logic

Operations Backlog Execution

Tech Stack Optimization

User Training & Enablement

Automation & Operations

End-to-End Workflow Automation

Lead Management & Routing Logic

Operations Backlog Execution

Tech Stack Optimization

User Training & Enablement

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Tools & Tech Stack

CRM & Sales Intelligence

HubSpot, Salesforce, Apollo.io, LinkedIn Sales Navigator

CRM & Sales Intelligence

HubSpot, Salesforce, Apollo.io, LinkedIn Sales Navigator

CRM & Sales Intelligence

HubSpot, Salesforce, Apollo.io, LinkedIn Sales Navigator

Project Management

Asana, Trello, ClickUp, Monday.com

Project Management

Asana, Trello, ClickUp, Monday.com

Project Management

Asana, Trello, ClickUp, Monday.com

Documentation

Notion, Google Workspace (Docs, Sheets, Slides), Microsoft 365 (Word, Excel, PowerPoint), Loom

Documentation

Notion, Google Workspace (Docs, Sheets, Slides), Microsoft 365 (Word, Excel, PowerPoint), Loom

Documentation

Notion, Google Workspace (Docs, Sheets, Slides), Microsoft 365 (Word, Excel, PowerPoint), Loom

Communication & Coordination

Slack, Zoom/Google Meet, Calendly, Gmail & Outlook

Communication & Coordination

Slack, Zoom/Google Meet, Calendly, Gmail & Outlook

Communication & Coordination

Slack, Zoom/Google Meet, Calendly, Gmail & Outlook

Design & Visual Assets

Canva, Figma, Photoshop

Design & Visual Assets

Canva, Figma, Photoshop

Design & Visual Assets

Canva, Figma, Photoshop

Automation & Data

Zapier (Workflow Support), Google Sheets (Advanced Formatting), Make & n8n (Basic Workflow Support)

Automation & Data

Zapier (Workflow Support), Google Sheets (Advanced Formatting), Make & n8n (Basic Workflow Support)

Automation & Data

Zapier (Workflow Support), Google Sheets (Advanced Formatting), Make & n8n (Basic Workflow Support)

References

"Courage became a necessary operational partner, not an assistant. From investor research to structured reporting, she gave us clarity we didn’t know we were missing. Everything felt lighter because our processes finally made sense."

Drake M.

Nonprofit

"Courage became a necessary operational partner, not an assistant. From investor research to structured reporting, she gave us clarity we didn’t know we were missing. Everything felt lighter because our processes finally made sense."

Drake M.

Nonprofit

"Courage became a necessary operational partner, not an assistant. From investor research to structured reporting, she gave us clarity we didn’t know we were missing. Everything felt lighter because our processes finally made sense."

Drake M.

Nonprofit

“What differentiates Courage isn’t just task delivery, it’s her operational thinking. She rebuilt our internal workflow, clarified ownership, and cut back-and-forth emails by more than half. We didn’t just move faster, we moved smarter.”

Liliana R.

Tech Startup

“What differentiates Courage isn’t just task delivery, it’s her operational thinking. She rebuilt our internal workflow, clarified ownership, and cut back-and-forth emails by more than half. We didn’t just move faster, we moved smarter.”

Liliana R.

Tech Startup

“What differentiates Courage isn’t just task delivery, it’s her operational thinking. She rebuilt our internal workflow, clarified ownership, and cut back-and-forth emails by more than half. We didn’t just move faster, we moved smarter.”

Liliana R.

Tech Startup

“Our CRM was a mess before Courage stepped in—duplicate records, unclear pipeline stages, zero segmentation. She cleaned and rebuilt it end-to-end, giving our sales team accurate data and clear follow-up rhythm. It changed how we prospect.”

David T.

B2B Agency

“Our CRM was a mess before Courage stepped in—duplicate records, unclear pipeline stages, zero segmentation. She cleaned and rebuilt it end-to-end, giving our sales team accurate data and clear follow-up rhythm. It changed how we prospect.”

David T.

B2B Agency

“Our CRM was a mess before Courage stepped in—duplicate records, unclear pipeline stages, zero segmentation. She cleaned and rebuilt it end-to-end, giving our sales team accurate data and clear follow-up rhythm. It changed how we prospect.”

David T.

B2B Agency

“Courage brought structure to our operations at the exact moment chaos was slowing us down. Her ability to turn scattered communication into a clear weekly system helped us move from reactive to predictable execution within weeks.”

Matt R.

Consultancy

“Courage brought structure to our operations at the exact moment chaos was slowing us down. Her ability to turn scattered communication into a clear weekly system helped us move from reactive to predictable execution within weeks.”

Matt R.

Consultancy

“Courage brought structure to our operations at the exact moment chaos was slowing us down. Her ability to turn scattered communication into a clear weekly system helped us move from reactive to predictable execution within weeks.”

Matt R.

Consultancy

Think I’d be a good fit for your team or project? Let’s connect.

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