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Hyperoptic
12.1K posts
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Hyperoptic
@Hyperoptic
🏆Which? Great Value Provider 2025 🏆Uswitch Best Telecoms Innovation Winner 2025 🤝 #InYourCorner
UK
linktr.ee/hyperoptic
Joined May 2011
2,858
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11K
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  • Pinned
    user avatar
    Hyperoptic
    @Hyperoptic
    Aug 22, 2025
    📢Good news! You can now contact Customer Support via online chat💬. From 3rd September 2025, we’ll no longer be providing support on X, for other ways to contact us please visit 👉
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    Contact us
    From hyperoptic.com
    16K
  • user avatar
    Hyperoptic
    @Hyperoptic
    Apr 24, 2025
    Hi everyone! We're currently facing service disruptions in a number of areas. Our team is on it and working hard to get everything back up and running. We'll keep you posted with any updates right here. Thanks so much for your patience and understanding!
    11K
  • user avatar
    Hyperoptic
    @Hyperoptic
    Jan 10, 2025
    📢 Service Update 📢 We’re aware of some connection issues caused by technical problems with our servers. Our team is actively investigating and working on a resolution. Thank you for your patience and understanding—we’re committed to getting you back online as quickly as
    26K
  • user avatar
    Hyperoptic
    @Hyperoptic
    Jul 21, 2023
    Our Friday afternoon had us like:
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    6.4K
  • user avatar
    Hyperoptic
    @Hyperoptic
    Jan 10, 2025
    📢 Service Update 📢 Good news! The server issue has been resolved, and all affected customers should now be back online. Our website remains temporarily unavailable, but we’re working to have it operational as soon as possible. Thank you for your patience and support—we truly
    8.2K
  • user avatar
    Hyperoptic
    @Hyperoptic
    Apr 4, 2023
    Are you a #virginmedia #broadband customer? Just remember that your mid-contract price rises went up, apparently to improve network capabilities and fix faults...
    user avatar
    BBC News (UK)
    @BBCNews
    Apr 4, 2023
    Virgin Media internet down for thousands bbc.in/40WBJhh
    8.9K
  • user avatar
    Hyperoptic
    @Hyperoptic
    Mar 13, 2019
    Congratulations to our CEO and co-founder Dana Tobak CBE, who has been announced as the winner of the 2019 Fibre to the Home Council Europe (FTTH) award for her outstanding contribution to the acceleration of full fibre. @FTTHCouncilEU #FTTH19 Read more: hyperoptic.com/press/posts/da…
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    Hyperoptic
    @Hyperoptic
    Mar 19, 2018
    We are delighted to be partnering with @lb_southwark to bring full #fibre #gigabit #broadband to over 100,000 homes and businesses in #Southwark, via @Telegraph:
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    Rapid broadband deal for borough
    From telegraph.co.uk
  • user avatar
    Hyperoptic
    @Hyperoptic
    Dec 30, 2017
    Dana Tobak receives a CBE in New Year's Honours List. See our full press here -> ow.ly/OhDV30hujdw. Congratulations @HyperopticMD!
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    Hyperoptic
    @Hyperoptic
    Jan 10, 2023
    Replying to @MartinSLewis and @itvMLshow
    Agreed! Our research shows 60% of consumers don't know their bill will increase during their contract. >80% are unsure what CPI is - 1 in 10 think it's speed! We've pushed for change - people should be allowed to switch penalty-free. We do things differently & so should others.
    3.2K
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    Hyperoptic
    @Hyperoptic
    Oct 12, 2022
    We're celebrating turning 11 this week 🥳 We've reached two milestones this year: ✅ 2,000 employees ✅ 250,000 active customers We're also close to a third milestone of reaching one million homes passed, which we expect to hit before Christmas 👏🏻 Thank you to everyone 🤝
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    Hyperoptic
    @Hyperoptic
    Dec 4, 2023
    Replying to @pmoney
    Jump into our DMs, we're in your corner 🤜🤛
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    7.5K
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    Hyperoptic
    @Hyperoptic
    Apr 12, 2022
    💬 "If a company can freely hike their price during a contract, then the customer should be free to exit the same contract." ✅ We recently wrote to @Ofcom regarding the recent price rises, to ensure change is made and it seems they've responded 👇
    British sterling one pound coin currency by 123rf
    ispreview.co.uk
    Hyperoptic Asks Ofcom UK to Probe Broadband ISP Price Hikes UPDATE
    Full fibre broadband ISP Hyperoptic has today formally called on the UK telecoms regulator, Ofcom, to investigate the use of above-inflation mid-contract price
  • user avatar
    Hyperoptic
    @Hyperoptic
    Sep 9, 2020
    We're in Brent today, sharing ice cream with residents in some of the local authorities we work with! No more frozen broadband, just a hyper-fast, reliable full fibre connection 🙌
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    00:00
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