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Ofgem
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Ofgem
@ofgem
We are Britain’s independent energy regulator. Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.
London, Cardiff & Glasgow
linktr.ee/ofgem
Joined April 2009
882
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45.2K
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  • user avatar
    Ofgem
    @ofgem
    18h
    🌍 Climate action is about more than ambition. It's about delivery. ⚡ £90bn investment unlocked 🔌 200GW+ of stalled projects cleared 🌱 100GW+ of clean power enabled by 2030 See how Ofgem is helping build a cleaner, more secure energy system👇 #LCAW2026
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    628
  • user avatar
    Ofgem
    @ofgem
    22h
    Is your business a microbusiness? If so, you may be eligible for microbusiness support. Tap our link in bio for more.
    PIC: Illustration of a person in an apron holding a coffee cup, standing at the entrance of a coffee house with menu boards inside. TEXT: Does your business have fewer than 10 employees and turns over less than £2 million?
    510
  • user avatar
    Ofgem
    @ofgem
    Jun 23
    Our research shows that consumer satisfaction has risen significantly in recent years, but experiences are not consistent across consumers and energy still lags behind leading sectors like banking. 👉 Have your say: ow.ly/PZWe50ZfQhl
    A woman wearing glasses looks concerned while reading a document at home.
Text on image: “Consumers are charged energy prices that represent fair value.”
Ofgem logo. Slide number 1.
    Close-up of hands holding an energy bill.
Text on image: “Consumers receive accurate, timely, accessible, and understandable energy bills.”
Ofgem logo. Slide number 2.
    An older man wearing glasses reviews paperwork at home.
Text on image: “Consumers struggling to pay for their energy receive flexible payment options and proactive, tailored interventions.”
Ofgem logo. Slide number 3.
    A man sits on a sofa speaking on the phone, gesturing as he talks.
Text on image: “Consumer concerns and complaints are addressed fairly, effectively, and promptly.”
Ofgem logo. Slide number 4.
    742
    user avatar
    Ofgem
    @ofgem
    Jun 23
    Two people sit together reviewing documents, one holding a pen.
Text on image: “Consumers get clear, accurate and timely information to help them make informed choices.”
Ofgem logo. Slide number 5.
    A couple look at paperwork together, discussing options.
Text on image: “Consumers can switch providers and contracts without unnecessary barriers.”
Ofgem logo. Slide number 6.
    A smart energy display shows usage and cost information (£1.26 used so far today, 8.02 kWh).
Text on image: “All products and services should be reliable and perform as intended.”
Ofgem logo. Slide number 7.
    419
  • user avatar
    Ofgem
    @ofgem
    Jun 23
    ⚽ As England prepare for tonight, do you know how much energy a football team generates during a match? An 11 player team can burn around 11,000 calories during a 90-minute game. That’s enough energy to boil more than 120 kettles of water. That's a lot of power on the pitch.
    Infographic showing a football team’s energy in a 90-minute match can boil 120 kettles of water, burning 11,000 calories total.
    553
  • user avatar
    Ofgem
    @ofgem
    Jun 23
    If you rent and are responsible for paying your energy bills, your landlord or letting agent cannot unreasonably prevent you from switching suppliers. 👉 Learn more: ow.ly/TUtq50YSnub #EnergyBill
    TEXT: Advice for renters
    605
  • user avatar
    Ofgem
    @ofgem
    Jun 22
    Checking your bill is an important part of being informed, in control and #EnergyAware. Take a look and check your details are correct. If you think you’ve been charged incorrectly, contact your supplier. You can find more information here ⬇️ ow.ly/hfS950Z81j4
    TEXT: Understanding your energy bill. 

Helping you be #EnergyAware
    812
  • user avatar
    Ofgem
    @ofgem
    Jun 20
    We’re marking London Climate Action Week (20-28 June). At Ofgem, we’ve moved from planning to building by unlocking £90bn of investment, clearing 200GW of grid backlog and enabling clean power at scale. Learn more about #LCAW2026: ow.ly/oPfA50ZevGn
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    4.6K
  • user avatar
    Ofgem
    @ofgem
    Jun 19
    ⚽ The World Cup is underway and like a referee on the pitch, Ofgem makes sure the rules are followed and the game stays fair in the energy sector. 🎥 Watch our explainer to learn more 👇 Wishing the England team good luck! #englandworldcup #england #worldcup #englandfootball
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    526
  • user avatar
    Ofgem
    @ofgem
    Jun 19
    So much of staying on top of your energy bills comes down to keeping in touch with your supplier. Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals. Staying connected can save you money.
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  • user avatar
    Ofgem
    @ofgem
    Jun 18
    There are many different schemes in place to help you pay your energy bills, as well as benefits, grants and help offered by the government and energy suppliers. To see if you qualify for support, click here ⬇️ ow.ly/BlLY50Z80NY
    An elderly woman consulting a professional at a desk.

TEXT: Help paying your bill
    611
  • user avatar
    Ofgem
    @ofgem
    Jun 17
    We’re inviting views on our AI assurance call for input. Help shape practical, proportionate assurance approaches in the energy sector that support innovation, resilience and consumer protection. Deadline: 12 August 2026 Find out more and contribute via: ow.ly/agnF50ZcEqc
    Close-up photo of a person typing on a laptop at a desk. A smartphone sits behind the laptop, with a coffee cup and a small plant in the foreground. The Ofgem logo appears in the top right corner. Overlaid white text reads: “AI assurance call for input now open.”
    410
  • user avatar
    Ofgem
    @ofgem
    Jun 17
    If you’re in debt your supplier has to support you to get on top of your payments. You can find info on the protections in place for customers who owe money here: ow.ly/1IzQ50Z80HA
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    455
  • user avatar
    Ofgem
    @ofgem
    Jun 16
    We’ve closed our smart meter compliance engagement on rollout targets. Some suppliers have made enough progress, while others remain under reduced monitoring to fix meters not working in smart mode. We’ll act if needed. 🔗 ow.ly/BAUM50ZcaxQ 🔗 ow.ly/RyoB50ZcavW
    Ofgem graphic with a dark blue gradient background. Text reads: “Update on smart meter rollout and performance by suppliers”, with “smart meter” highlighted in purple. Ofgem logo in bottom right. Illustration of a smiling smart meter with gauge dials, showing “£0.38 usage 2.89kWh” and “20°C”, standing on two legs.
    451

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