Decisions has been recognized as a Challenger in the 2026 Gartner® Magic Quadrant™ for Decision Intelligence Platforms

Pricing

Decisions Pricing

Simple, transparent plans that scale with your organization; each includes unlimited users, unlimited modeling, and a powerful agentic automation platform to power your operation. Hosted or on-premise.
Get a Personalized Quote

Compare plans and pricing.

All plans include: unlimited users and unlimited modeling.

FOUNDATION

PricingGet a Custom Quote

GROWTH

PricingGet a Custom Quote

ENTERPRISE

PricingGet a Custom Quote

Who’s it for? Ideal for teams launching their first automated workflows and proving value quickly. For organizations scaling AI and automation across departments with more governance and broader adoption. Perfect for large, complex organizations that need High Availability, multiple regions, and rigorous governance for business-critical agentic processes.
AUTOMATION & DESIGN
Low-Code Design Studio Info iconVisual designers to rapidly develop workflows, forms, and rules without code. SDK and custom JavaScript components available to further tailor UI and logic. checkmark icon checkmark icon checkmark icon
Agentic AI & Agent Builder Info iconBuild your own agents or plug in third-party agents via standard MCP endpoints to orchestrate them all in one governed workflow. Swap AI models rapidly. Standard Advanced Enterprise
Agent & Business Rules Engine Info iconAdvanced rules engine to manage all AI Agents and decisions. Includes reusable components to accelerate development across workflows and teams. checkmark icon checkmark icon checkmark icon
Workflow Automation Info iconAutomate complex processes with human-in-the-loop, using drag-and-drop capabilities. Optimize your operations for accuracy, consistency, and velocity. checkmark icon checkmark icon checkmark icon
Third Party RPA Orchestration & Integration Info iconOrchestrate third-party bots to integrate data from legacy systems lacking modern APIs. checkmark icon checkmark icon checkmark icon
DECISIONING,
AI, & ORCHESTRATION
Agent and Process Orchestration Info iconOrchestrate AI agents, processes, people, RPA bots, and systems from a single platform with advanced governance and audit capabilities. Standard Advanced Enterprise
AI-Enabled Decision Support Info iconMake smarter, faster decisions governed by robust guardrails. Select the LLM model of your choice, and swap models freely. Standard Advanced Enterprise
Advanced Rules-Based Approvals Info iconDefine rules, from simple to complex, to ensure your unique compliance standards are met every time, with human-in-the-loop for exception handling. checkmark icon checkmark icon checkmark icon
ANALYTICS, INSIGHTS, & OBSERVABILITY
Analytics Dashboard Info iconCentral dashboards with expanded reporting and monitoring to track SLAs, bottlenecks, and usage across departments. checkmark icon checkmark icon checkmark icon
Process Mining & Intelligence Info iconProcess Intelligence with process and task mining to map paths, identify bottlenecks, compare variants, and uncover optimization opportunities. Process Mining Process & Task Mining
Audit Logs & Audit History Info iconGranular audit trails and history to track every change – everywhere. Understand the who, what, and when of all your automations. Revert changes with built-in version control. Standard Advanced Enterprise
INTEGRATION & EXTENSIBILITY
REST & API Integration Info iconConnect to your most important systems using REST/SOAP APIs. checkmark icon checkmark icon checkmark icon
External System Connectors Info iconIntegrate external data sources – from core systems to legacy applications – using a large selection of built-in database connectors. Standard Advanced Enterprise
Data Ingestion & Enrichment Info iconEnable connectors and integrations to bring external data into Decisions and enrich it for use in workflows and decisions. checkmark icon checkmark icon checkmark icon
Custom Extensions Info iconCreate custom-specific extensions to address unique logic or integration needs. checkmark icon checkmark icon
DEPLOYMENT & SUPPORT
Cloud Deployment checkmark icon checkmark icon checkmark icon
Hybrid Deployment checkmark icon checkmark icon
On-Premises Deployment checkmark icon
Uptime Guarantee for Managed Cloud 99.50% 99.50% 99.95%
Cloud Specification Standard Azure Standard Azure Custom On-Premise or Cloud of Choice
Environments 1 Development & 1 Production Environment Adds Test Environment Adds Multiple Test and Production Environments
Scalability & Reliability Single-Environment with Backup & Recovery Multi-Environment with Controlled Testing & Deployment Adds High Availability Cluster & Load-Balancing
Testing, Debugging, & Change Management Info iconTest, debug, and run A/B scenarios within the visual designer. Validate changes safely and optimize performance before going live. Built-in version control and audit history. In-Designer A/B Testing, Versioning, Audit History Adds Staging / SIT Environments Adds Shadow Testing
Support & Customer Success Standard Advanced Enterprise

Not sure which package to start with? Contact us to find the right plan for your team.

Get a Custom Quote

Genentech
NYC
EK Health
Lockheed Martin
Axos Bank
University of Virginia
Idemia
Santander
From financial services to insurance to higher education,
Decisions is the engine behind these customers’ automation success.
  • "Decisions allows our team to develop custom rating formulas that can be updated and changed quickly and easily. This has allowed changes that used to take several months to work through traditional development cycles to be completed in days, even with proper testing and validation."
    Mid-market Insurance Company
  • "The no-code environment provides a surprisingly rich feature set, allowing the designer to assemble any light-weight business application quickly."
    Gartner Peer Insights
  • "Decisions offers much more functionality than rules - flows, forms, integrations, etc., that make it possible to completely encompass business logic within and implement complete working "code" modules without code. Decisions also allows for faster deployment of critical fixes. Because Decisions is a visual designer, it's easier to visualize changes, have confidence in them, and unit test individual components."
    Jeff H., Mid-market Healthcare Company
  • "I like how collaborative and agile the Decisions teams are. Always willing to jump in and work together to meet customers' needs."
    Simone E, Business Change Manager, Enterprise
  • "It is an all-in-one solution limited only by your imagination. We were able to replace a process that took 25 BPO contractors and brought it in-house with just 4 people. They have all the building blocks to do any arbitrary integration or process and the tools to manage them at scale."
    Brendan P, Small business
  • "Besides being a great no-code workflow tool and rules engine, Decisions has the best customer service I've experienced from any software company. If you have a question about how best to perform a specific task, a client support agent will build a flow illustrating how to do it. I've been developing software for over 40 years, and nobody else comes close to being this good."
    Legal Services, Enterprise
  • "Decisions enables you to develop reasonably sophisticated workflows with no prior software development experience. Their examples and online help are excellent, and their support team is powerful and responsive. If you have experience with developing workflows, software, etc., you can do things like implementing RESTful APIs using very sophisticated SQL queries with just a few clicks. This is a solid platform for integrating disparate sources of data, automating and monitoring workflows, and developing forms and reports."
    Legal Services, Mid-market

Deployment options

Cloud-hosted: Run Decisions in our managed cloud for faster time-to-value and less overhead.

On-premise / Private cloud: Deploy Decisions in your own environment to meet strict security, compliance, and data residency requirements.

Enterprise-grade services

AI Agent Rules Engine

AI Agent Rules Engine

Centralize AI agent governance and build, test, and deploy complex logic in days instead of months. Update it in real time without breaking workflows.

Visual Workflow Automation

Visual Workflow Automation

Design workflows visually and automate handoffs between people, AI agents, and systems, reducing errors and freeing your team from low-value, repetitive tasks.

Built-in Process Intelligence

Built-in Process Intelligence

See how your processes and AI agents actually run. Uncover bottlenecks, test “what-if” changes, and deploy improvements all from a single platform.

Unified Integrations & Data

Unified Integrations & Data

Integrate your core systems, data sources, and apps into a single pane of glass, eliminating swivel-chair work and keeping your data consistent across the business.

Security & Compliance

Security & Compliance

Certified cloud operations and security certifications, including SOC 2, HITRUST, HIPAA, ISO 27001, and PCI DSS. Leverage for GDPR and CCPA compliance.

FAQs

Decisions and ProcessMaker merged to form a global leader in Business Orchestration and Automation Technologies (BOAT). Together, we deliver an offering that unifies advanced workflow automation, powerful agent rules engine, AI orchestration, intelligent document processing, and process intelligence. We are privileged to be trusted by enterprise and mid-market customers worldwide to accelerate operations, enhance agility, and modernize without disruption.

All plans include access to our expert support team, documentation, and knowledge base. Higher-tier plans include enhanced SLAs, onboarding assistance, and dedicated success resources. We will work with you to support your needs.

Each subscription package includes the Decisions platform with unlimited users and unlimited modeling. Get budget predictability and architectural clarity from pricing that is aligned to a set number of applications and servers, along with a bundled set of integrations and environments to get you into production quickly.

Get a personalized quote today based on your unique needs.

We will work with you to understand your needs by assessing your use cases, automation maturity, critical systems, resources, etc., and recommend the right plan. You can change pricing plans as your needs evolve.

Whether you’re just starting your automation journey or
already running at enterprise scale, we have you covered!
Learn more today.