EN 
PT-BR
FR
ES
DE
EN 
PT-BR
FR
ES
DE
API Support
Transform your knowledge base into an intelligent, connected platform. Enable full programmatic access – integrating, automating, and extending content workflows at scale.
Trusted by thousands of businesses across 150+ countries
Connect with your tools
- Integrate Document360 with CRMs, support systems, or product portals to deliver knowledge right where it’s needed.
- Automate repetitive tasks, from syncing updates to pushing knowledge into customer-facing tools.
- Create a connected ecosystem where support, product, and content teams always stay in sync.
Full CRUD access
- Get: Pull article, user, or reader-level insights to power dashboards and analytics.
- Post: Add readers, contributors, or articles from external systems to your knowledge base.
- Put: Update articles or user data in real time without switching platforms.
- Delete: Safely remove outdated data or articles while maintaining compliance and accuracy.
From siloed knowledge to connected workflows
Without Document360
- Content is locked within knowledge base, requiring manual copy-paste.
- Updating articles across systems requires time-consuming manual effort.
- Analytics about readers and content performance stay hidden in silos.
- Custom integrations require heavy IT involvement and long timelines.
With Document360
- APIs deliver knowledge directly into CRMs and support desks.
- Real-time sync ensures updates are instantly reflected in connected tools.
- APIs expose detailed insights for informed decisions.
- Plug-and-play APIs let teams build integrations with minimal effort.
