The Player CRM built for games

Stop renting your audience.
Start owning it.

Your players and creators are the lifeblood of your studio. Build, own, and grow those relationships, from first invite to live ops, so every interaction compounds into lasting growth.

playtesting

  • Key Distribution
  • NDAs
  • Waitlists
  • Friend Invites
  • Beta Branches

data

  • Player CRM
  • API's & WebHooks

community

  • Email Announcements
  • Discord Management

engagement

  • Reward Tiers
  • Referrals
  • Wishlisting

creators

  • Campaigns
  • Coverage Detection
  • Creator Programs

insights

  • Surveys
  • Player Analytics
  • Sentiment

We're working on: Engagement Analytics, Community Hub, Account Integration, Content Analytics

Trusted by 300+ studios including

Avalanche Studios
Skybound
Playable Worlds
System Era
Night Street Games
Brain Jar Games
EA
Remedy
Bulkhead
One More Game
Wolcen Studio
Avalanche Studios
Skybound
Playable Worlds
System Era
Night Street Games
Brain Jar Games
EA
Remedy
Bulkhead
One More Game
Wolcen Studio
Avalanche Studios
Skybound
Playable Worlds
System Era
Night Street Games
Brain Jar Games
EA
Remedy
Bulkhead
One More Game
Wolcen Studio
Stoke
Krafton
Dreamhaven
Ruckus Games
Battlefield Labs
Big Cheese Studio
Treehouse Games
Goosebyte Games
Bonfire
Bad Robot Games
Noodle Cat Games
Stoke
Krafton
Dreamhaven
Ruckus Games
Battlefield Labs
Big Cheese Studio
Treehouse Games
Goosebyte Games
Bonfire
Bad Robot Games
Noodle Cat Games
Stoke
Krafton
Dreamhaven
Ruckus Games
Battlefield Labs
Big Cheese Studio
Treehouse Games
Goosebyte Games
Bonfire
Bad Robot Games
Noodle Cat Games

One platform, the whole journey.

From first invite to live ops. One platform that grows with your game.

Phase 1 Pre-Launch

Build your audience before day one.

  • Distribute keys across Steam, Epic, consoles, and mobile, all tied to real player accounts
  • Run NDA-protected closed betas with built-in waitlists and friend invites
  • Survey players in Discord, in-game, or on the web. And actually get responses
  • Grow and manage your Discord community with automated roles, tags, and announcements
  • Build a live player record before you've even launched
Phase 2 Launch

Turn your audience into your launch engine.

  • Activate creators with managed campaigns, key distribution, and coverage tracking
  • Turn players into your marketing engine: referrals, friend invites, and creator-driven UGC that drive organic growth loops
  • Send targeted launch announcements segmented by playtime, sentiment, and engagement
  • Turn your beta testers into launch-day advocates. They already know the game
Phase 3 Post-Launch / Live Ops

Compound every patch into growth.

  • Re-engage lapsed players automatically when new content drops
  • Run always-on creator programs that grow with every patch and season
  • Track sentiment across Steam reviews, Discord, and community channels. Respond to feedback, improve ratings, and re-engage frustrated players before they churn
  • Measure retention and engagement trends, run A/B tests, and trigger automated messaging based on player behavior
Built for every stage

From Kickstarter to a million copies sold.

Indies, AAs, and publishers, running on the same platform, just at different scales.

Your game deserves a better experience around it.

You put thousands of hours into the game itself. FirstLook makes sure everything else matches: playtesting, key distribution, creator programs, and community tools that make every player feel like they matter, no matter your team size.

200Kwishlists from a single Kickstarter
"We went from a Kickstarter to 200K wishlists. FirstLook let us run playtests and manage our community like a studio ten times our size, without the headcount."
Angelos Mako, Dungeon RampageDungeon Rampage logo

Build stronger relationships with your players, wherever they hang out

Discord

Role management, rewards, surveys, and sentiment tracking, all connected to your Discord server.

your-game-community

1,337 Online

firstlook-white
FirstLook.ggAppYesterday at 9:46

How likely are you to recommend this game to a friend?

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firstlook-white
FirstLook.ggAppYesterday at 9:47

How would you rate the overall gameplay experience?

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firstlook-white
FirstLook.ggAppYesterday at 9:49

Thanks for letting us know! If you have any additional feedback you can respond directly to this message.

NEW

In-Game

Analytics, native Unreal and Unity SDKs, and cross-platform in-game surveys that reach players where they already are.

mock post game screen for zenith heroes

Web

Player onboarding, feedback collection, and reward redemption through fully branded web experiences.

yourgame.firstlook.gg

10+ products in one

Trade in your marketing stack for a single platform where everything is built to work together.

Playtesting

Playtesting

Players can sign up for playtests, manage their account and games, and give detailed feedback on everything they play and experience

Watch numbers go up

Care about metrics? We do too. Track signups, retention, opens, and clicks and see how data can work for you.

2x

More playtesters through low friction signups

30%

More players through referrals and friend invites

80%

More responses with discord & game native surveys

80

Hours saved every month due to less grunt work

Player & Creator Network

List your playtest and creator campaigns for free.

The cross-game networks that come bundled with FirstLook. Every studio benefits, every player and creator wins.

Full control over all your player data

We handle the compliance headaches so you don't have to. Export, configure, and control your data with zero hassle.

Privacy Controls

Give players control over their data sharing preference

GDPR Compliance

Built-in tools to meet European data protection requirements

Full Data Access

Export and access all player data whenever you need it

Configurable Data Models

Customize what data you collect to match your needs

Stop renting your audience.

Build the studio your players already think you are. Start free. No credit card, no demo gate.