Get 3+ Hours Back Every Day From Customer Emails
With an AI agent that reads your messages and handles responses automatically in your voice.
- 30-day money-back guarantee
- Works in 10 minutes, not 10 days
$149
Simple pricing
14.3s
Average response
64%
Auto-resolution rate
- Handles unlimited email volume
- Professional responses in seconds
- Save 3+ hours daily
See exactly how Nora transforms your customer service workflow
From hours of manual email responses to automated, professional replies that maintain your personal touch.
with Nora
1. Scrape your site
(2 minutes)
Drop in your FAQs, policies, and existing customer emails. Nora learns your brand voice instantly.
2. Responses drafted
(≈15 seconds)
Customer emails arrive, Nora analyzes and creates professional responses automatically.
3. Auto-send or review
(30 seconds)
High-confidence emails send automatically. Quickly review everything else and Nora remembers for next time.
vs
On your Own
- Clog up your personal email
- Take multiple minutes to read the customer inquiry
- Remind yourself that it's not personal
- Wipe your tears
- Find relevant policies in documents
- Write first draft of what you really want to say
- Delete and then craft professional response
- Check for typos
- Repeat 50x a day and distract from deep work
- Try and explain all this to a new team member
The only customer service solution built for busy solo store owners
Stop juggling customer emails while trying to run your business. Nora handles the repetitive work so you can focus on growth.
Nora writes your drafts
Never write another customer email
Customer asks about shipping at 2 AM? Nora instantly crafts a perfect response in your brand voice. If she doesn’t know the answer, she asks! You just review and approve (or let it auto-send).
Right where you need her
Relay brings Nora to your website
Add a simple support widget to your website that channels customer questions directly into Nora’s system. Visitors can submit tickets without leaving your site, and Nora handles them with the same intelligence as your email support. One seamless experience across all touchpoints.
Always learning
Nora learns from every email you send
Every time you review and refine Nora’s responses, she gets smarter about your business. She studies your corrections, remembers your preferences, and adapts to handle similar situations better next time.
Customized to your store
Your brand voice, automatically
Upload your existing website, knowledge base, and any training PDFs once. Nora learns your tone, style, and brand guidelines instantly. Every response sounds just like you wrote it, not ChatGPT.
Unlimited emails
Handle any volume, any season
Black Friday brings 500% more emails? Product launch creates a surge? Nora scales instantly while you focus on sales, fulfillment, and whatever else you want to.
How Much Could Nora Save You?
See the real impact of AI-powered customer service on your bottom line.
Join other owners who are transforming their customer service
Hear from store owners who’ve automated their customer support with Nora.
"Students have questions about credits, orders, restaurant partners - the same stuff over and over. Nora handles the routine stuff instantly so I can focus on growing partnerships and improving the platform."
Jack Warman
Founder, Bite Club Meal Plan
Simple Pricing. Unlimited Answers.
Hire Nora
$49
$149
per
month
- Unlimited Inbound Messages
- Unlimited Outbound Messages
- Unlimited Automatic Ticket Resolution
- Unlimited Knowledge Sources (Websites + PDFs)
- 1 Business
- 1 Team Member
- View All History
vs
Hire a Human
$2,875
per
month
- Personal Touch
- Knowledge from other roles and companies
- Takes time to train on your processes and products
- Constrained by capacity
- Ongoing Costs
- Inconsistent Performance
Frequently
asked questions
Have a question that isn’t here?
Ask Nora at [email protected]
What is Nora?
Nora is an AI customer service assistant designed specifically for ecommerce store owners. She automatically handles customer service emails 24/7, drafting professional responses in your brand voice for simple customer service automation without enterprise complexity.
What size business is Nora right for?
Nora is perfect for ecommerce store owners handling 50-500+ emails weekly. If you’re spending 2+ hours daily on customer service emails, Nora’s email automation will save you significant time.
How does Nora work?
Nora provides email automation for small and medium sized ecommerce stores by learning from your website, policies, and emails. When customers reach out, she uses AI customer service technology to analyze questions and either responds automatically or flags complex issues for your review.
What makes Nora different from other AI solutions?
Nora is simple customer service software built for solo-scale ecommerce owners, not enterprise teams. Unlike Gorgias alternatives with complex pricing, Nora offers AI customer service with flat-rate pricing and zero setup complexity – she works in 10 minutes, not 10 days.
Is my data secure with Nora?
Yes. Your customer service emails and business data are secured and never used to train AI models. Ecommerce store owners maintain complete data ownership and control.
What email platforms does Nora work with?
Nora works with any email platform – Gmail, Outlook, custom domains, or ecommerce platform emails. Simple customer service automation without complex integrations required.
Will my customers know they're talking to an AI?
No. Nora’s AI customer service responses are so natural and personalized to your brand voice that customers believe they’re talking to your team. Email automation that maintains your personal touch.
Why does Nora only use email?
Email-only customer service automation gives you control while keeping things simple. Unlike complex omnichannel platforms, Nora focuses on email assistance – perfect for ecommerce store owners who want professional automatic email responses without team management complexity.
How does Nora learn about my business?
Nora learns through simple customer service automation – she reads your website, uploaded FAQs, and past emails to understand your business. No complex setup required for ecommerce store owners.
What if Nora doesn't know the answer to a question?
Nora uses confidence scoring for customer service automation. If unsure, she flags the email for your review. When you provide the answer, Nora learns for next time – email assistance that gets smarter.
