Whether introducing new HCSS software into your business or working to realize the full potential of the products you own, HCSS Professional Services is here to design solutions tailored to your business needs and lend our experience to help you smoothly and efficiently navigate change.

The key to any successful software training or implementation is buy-in. And, one of the things I always value a lot with the HCSS relationship is the fact that the trainers for professional services take the time to really engage us, really understand our business, our people, and what we're trying to accomplish, and it becomes more of a friendship and partnership from then on from there. We experienced firsthand trying to implement it without the HCSS implementation package. And and if I had to imagine if we had, you know, gone through with that, we wouldn't have been using the system, anywhere near, what we had hoped to be using it for. I think right now, only two and a half months into it after, like, post implementation, actually using it in the field, I'd say we're probably upwards of already, you know, fifty to sixty to seventy percent, of the system that we're using. Evan came in, you know, to integrate this new software to our company. Nobody really knew what to expect, and got everybody trained up quickly. And it was kind of a two stage process, training first, and then we followed up with implementation where, they gave everybody the opportunity to kinda integrate, play with the software, and then we could have questions on how to integrate that to our daily lives. We really enjoyed coming out to Sugar Land. It was almost sort of like coming into a big family, you know. I mean, everybody, it's nice, you know, like you start walking into chairs, you know, everybody knows your name. Without the implementation, we would still be out in the field somewhere.

Construction software implementation

Time is money

We understand your time is valuable, so we assign each company an experienced project manager who will manage your construction software implementation from start to finish and ensure project completion.

Having a well-thought-out plan is critical to your success

We’ll make sure the project plan aligns with your strategic goals and help you create processes to improve and grow your business. New software is a significant investment, and we know you can’t afford to have your implementation fail due to poor planning and execution.

Your success is our success

After your construction software is fully rolled out, we don’t wave goodbye and leave you alone. When you have questions, we’ll be there.

Consulting services

Uncover inefficiencies that are holding your business back. Work with our consulting team to get the full ROI out of your HCSS software to save time and money.

View consulting services

Consulting events

Ever wonder if you and your team are using HCSS to its full potential? HCSS Consulting Connect events bring our experts to cities across the country for a two-day deep dive into HCSS best practices so you can sharpen your competitive edge and maximize your software investment.

Learn more about Consulting Connect

Master Class

The HeavyBid Master Class brings together four to six Chief Estimators from around the country for four days of lively discussion and extensive training to optimize the bid process strategically.

Learn more about Master Class

What to expect

Your implementation package includes so much more than time with our implementation specialists! Set your team up for success by reviewing what’s included and what we need from you to ensure a successful implementation.

Traditional implementation
Virtual implementation
Flex online implementation
On-site training

Traditional implementation

What’s Included:

A focused design session at HCSS headquarters, including:
- Analysis of current processes
- Recommendations and best practices
- A high-level overview of the product’s workflow and how configuration changes affect functionality
- Process design
- Outline of responsibilities by job role
- Get to know HCSS staff and our unique office culture
Deployment training at your office, including:
- Guided system buildout and configuration
- Role-specific user training
Deployment planning and support

What’s Not Included:

Implementation for additional divisions with differing processes, unless purchased
Custom reporting, DIS, or TrueUp, unless purchased

Expectations:

Join all scheduled, weekly calls and complete action items by the negotiated deadlines
User training sessions are intended to be for groups of 10 or less. We suggest purchasing additional days of training if you will have more than 10 users to train.
Please provide or arrange meeting space for the deployment training with a large screen, HDMI connections, and a reliable internet connection.
Working hours for HCSS staff are typically between 8:00 AM – 5:00 PM in the time zone from which they are working.
HCSS is not responsible for understanding the configuration and functionality of third-party accounting software.

Variations:

Traditional implementation is not offered for HCSS Plans, HCSS myField, FuelerPlus, or HCSS Intelligence.
HCSS Dispatcher – The design session and deployment training will take place during the same week, both hosted at your office.
HeavyBid – The design session and deployment training will take place during the same week, both hosted at your office.

Virtual implementation

What’s Included:

A focused design session via web conferencing, including:
- Analysis of current processes Recommendations and best practices
- A high-level overview of the product’s workflow and how configuration changes affect functionality
- Process design
- Outline of responsibilities by job role
Deployment training via web conferencing, including:
- Guided system buildout and configuration
- Role-specific user training

What’s Not Included:

Implementation for additional divisions with differing processes, unless purchased
Custom reporting, DIS, or TrueUp, unless purchased

Expectations:

Active participation during web conferencing with cameras turned on
- HCSS can provide video conferencing technology if necessary
Join all scheduled, weekly calls and complete action items by the negotiated deadlines
User training sessions are intended to be for groups of 10 or less. We suggest purchasing additional days of training if you will have more than 10 users to train.
Working hours for HCSS staff are typically between 8:00 AM – 5:00 PM in the time zone from which they are working.
HCSS is not responsible for understanding the configuration and functionality of third-party accounting software.

Variations:

Traditional implementation is not offered for HCSS Plans, HCSS myField, FuelerPlus, or HCSS Intelligence.

Flex online implementation

What’s Included:

A high-level overview of the product’s workflow and how configuration changes affect functionality
Recommendations and best practices
Guided system buildout and configuration
Role-specific user training

What’s Not Included:

Custom reporting, DIS, or TrueUp. If you plan to purchase Custom reporting, DIS, or TrueUp, please purchase either Traditional Implementation or Virtual Implementation.
Implementation for additional divisions with differing processes. Please purchase either Traditional Implementation or Virtual Implementation with additional time added for this purpose.
Extensive analysis and rework of current processes

Expectations:

Active participation during web conferencing with cameras turned on
- HCSS can provide video conferencing technology if necessary
Join all scheduled, weekly calls and complete action items by the negotiated deadlines
User training sessions are intended to be for groups of 10 or less. We suggest purchasing additional days of training if you will have more than 10 users to train.
Working hours for HCSS staff are typically between 8:00 AM – 5:00 PM in the time zone from which they are working.
HCSS is not responsible for understanding the configuration and functionality of third-party accounting software.

Variations:

Flex online implementation is not offered for HeavyBid or HCSS Safety.
HCSS Plans – In place of dedicated user training, we will train one employee as an instructor to enable them to train other people within the organization.
HCSS Intelligence – In place of dedicated user training, we will train one employee as an instructor to enable them to train other people within the organization.
FuelerPlus – In place of dedicated user training, we will train one employee as an instructor to enable them to train other people within the organization.

On-site training

Coming soon