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Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product updates, new blogs to read, and everything else you'll need to know will be here! Community Content Upcoming Instructure Live…
Hi. Is there any possible way to recover the course materials I built in the FFT account? I really need that to build the contingency plan when FFT is down for now. I see that @KristenLundstrum is actively reaching out to help . Can I get some help here as well, please?
I have a course I created in the FFT version that I need to retrieve for a class starting in about ten days. How can I get my content back? Replies from @KristenLundstrum appear to provide some hope of retrieval. Is that a possibility?
I work in a small district and have only been able to use the FFTs account because my district refuses to pay for Canvas. Myself and a few other educators have been working for the past 3 years to convince the district that Canvas is worth the money, but after the security issues and us being locked out of our FFTs…
After the cyber attack, some of my embedded images aren't showing up in quizzes. It seems to just be one of my classes, in particular, and the others were fixed on Monday. Anybody know what 3 of my classes were fixed, but the fourth one (Geometry) won't show the images in the quizzes?
Hi everyone, I've got several pages and assignments where I use frames to embed videos and interactive resources. But whenever I go into editing, the formatting in some of them breaks down: the video size shrinks down, or I'm left with an empty blank space. I think I've narrowed down the cause of this issue: Some of these…
Overnight, from 5-14-26 to the morning of 5-15-26, Canvas pages are behaving differently for us. Video embeds are getting "squashed" when the RCE is opened and, if the page is saved, they continue to look that way. Also, in a breakout box, I notice it eliminates position: relative, which was on the Allow list, amongst…
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Hi all, I'm posting this here though we are using the Canvas Career instance because I think it's not specifically a Career issue. All of the embeds we have in our course are being blocked. It's fine in the admin view but when we view as learners, they are blocked (looking at the code, no links or URLs or iframes are…
While working on an alternative to convert YouTube embeds to Canvas Studio using the Canvas API, I stumbled across how Canvas Studio actually calls the YouTube videos. The link uses YouTube Education (youtubeeducation.com) to pull the videos. I figured instead of converting every video within a course to Studio first, I…
Summary [info callout] May 18, 2026 - The Custom Label Text feature was released to Production on May 16th. The Native Discovery Page feature has temporarily been delayed due to actions taken during the recent security incident. The Native Discovery Page has the new Global Identity Service as a dependency. Global Identity…
The goal is to create a SQL query to extract the student (prefer the student ID), the course, the assignment, and the associated grade. I have the following query but it is not what I want or need. I am purposefully limiting it to a particular term but need all of the courses, assignments, scores by student. SELECT…
When viewing a student submission, "Error while processing or retrieving the document" is shown in Speedgrader. The PDF can be read when downloaded, but this slows grading time down a lot. What can I tell the student to do differently? Is this a known bug?
Accessibility improvements are coming and bringing along automated captioning to Canvas with it! Through real-time video transcripts, both Canvas and Canvas Studio users will be able to search, follow, and revisit key moments in videos, plus more. We are happy to announce a major upgrade to your video experience which will…
What is the purpose of this Guide? The purpose of this Guide is to proactively inform users about the Canvas release update of May 2026. Tag location for each step Step 1: Canvas Release of May 2026 Page: Canvas Dashboard Page Find out where your guide will show in your application Linked Resources: Canvas Release Notes…
Does anyone have suggestions for bulk aligning questions at the quiz level, not the item bank level? I don't know much about API keys, but would one of these work for a bulk alignment? We have a school that is preparing for accreditation next year and they must get their quiz questions aligned to outcomes. We know they…
Hello, I'm building a standalone app that integrate with CanvasI) - What are the requirements (and cost if any) for receiving an API developer key issued by Instructure? - Are Instructure-issued keys enabled globally in all Canvas organizations? or will there need to be institution-by-institution enablement? Thanks
The most recent quizzes and question banks (including renames) are not showing up as options in the Course Import Tool. As I was creating a new quiz in one course (Classic), I went to add the questions from the Question Bank, but what I needed wasn't there. I went back to the other course to make sure everything was…
Hi everyone, We are reviewing an assignment solution that allows assessors to use SpeedGrader while observing students in the workplace and assessing them. We have looked at using simple rubrics with "No Submission" assignment types. This meets some requirements, but not all. Is there any way in Canvas to ensure the…
In the wake of the recent Canvas security incident, many instructors are rethinking how they protect their course materials and ensure continuity for students if the LMS becomes unavailable. A common question we’re hearing is how to effectively back up courses “just in case,” especially with an eye toward re‑distributing…
Hello, We just started with Parchment, we have used Badgr in the past. Our badge is showing up as the Canvas icon in LinkedIn rather than the actual institution created badge. Is there a setting that we are missing? We set this up with Canvas support. Thanks.
I have multiple Canvas courses to add to the requirements needed to complete a step along a pathway. Is there a way to copy a step or copy the requirements from one step to another?
On April 21 and 27, 2026, the student’s submission page appeared empty on my end. Upon checking again on May 5, 2026, a submission is now visible and is dated April 21 at 9:01 AM. Canvas note: Student Viewed Document: May 4 at 10:21 PM. How is this possible? There is only one submission, and it requires a PDF file upload.…
Using Canvas Free For Teacher Account to deliver content to high school teachers. On the site, the People tab currently lists 1,593 students (including 345 pending), but the Activity tab only shows data for 1,360 students. Activity has data on everyone who was enrolled (pending or not) as of about December 2025, but…
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
We want to ensure you don’t miss the very first Prompt Party - a live, interactive session designed to help you explore IgniteAI Agent in a way that actually clicks. This isn’t a webinar. This is a working session. What to expect In this kickoff event, you’ll see real prompts in action from educators who are already…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
