Lane brings feedback together and analyzes it with customer, product, and revenue context - without manual tagging or spreadsheets.
Bring feedback in from
Conversations, synced
Capture feedback directly from Slack threads and keep the full conversation attached - not just a summary.
Intelligence built in
Feedback is automatically organized by type, sentiment, and product area - so patterns emerge without manual effort.
Clear summaries, automatically
Long conversations and repeated feedback are summarized into clear takeaways you can act on.
See customer needs, business impact, and past decisions together - so prioritization is grounded in reality, not guesswork.
Reflect decisions in connected roadmaps, keep priorities aligned, and push work to Linear - without losing the reasoning behind what gets built.
Handle prioritization in Lane. Ship in Linear.
Everything stays connected.
Keep customer requests, feedback, and outcomes connected, even after shipping - so important signals don’t fade away.
Sync customer data directly from
Customers as first-class objects
Track customer details like status, team, revenue, and segment - not just the requests they submit.
See impact, not just volume
Understand which customers and segments are driving requests, so prioritization isn’t based on counts alone.
Lane supports product thinking, not replaces it.
Over time, it organizes context and surfaces clearer signals - helping teams focus on decisions, not data.
