UK Bathroom Warehouse – quality bathrooms, expert advice, and local service with national reach. Helping you design and build bathrooms that last.

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Honestly so appreciative of all the help Vinny has given our project - he has been so responsive, helpful and patient at every turn.

BEWARE: this company charge to return unused items. As per builder requests, we ordered early to ensure items were ready when builders start. We over order to ensure no delay. However when trying to return items they want to charge £50 or 25% plus VAT.
They’re good people, friendly service, but incentivising clients to throw away unused items is abhorrent with the state of the world.

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Can't speak for the items or the installation but I was very upset with the "Design" service.
I made a booking to plan a design, was even called and asked to re-schedule which I agreed to, turned up for the appointment expecting to discuss styles and items they have and get an idea of pricing for the units, tiling etc.
Instead the "Designer" barely wanted to speak to me, asked me for measurements which I provided hoping to maybe do up a render or something, but no, instead he just said not much you can do with this bathroom (it's small so I know I can't do much but I'd hoped to at least go through style options etc.)
He didn't even try to show me around the showroom - just seemed like he really didn't want to work with me.
He then asked if I had a plumber lined up. I told him no, so he said to come back once I did. However, that makes no sense, I still need to know how much the items will cost - If I get a plumber lined up I'm now locked in to work before I even know the full cost of the project!
I had expected a proper consultation (45-60 minutes), but I was barely there for 10 minutes.
I'm honestly inclined to think because of my younger age he just immediately dismissed me.
Honestly I had a far far superior experience doing a design consult and quote with B&Q, at least their staff wanted to speak with me.

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