Justin Buzzard- Tired QA Guy·13h agoWhat Auditors See That Everyone Else MissesThere’s a skill that good auditors develop that has almost nothing to do with checklists, compliance standards, or regulatory requirements…
Justin Buzzard- Tired QA Guy·3d agoCorrection/Corrective/Preventative Actions in QualityHow they can work together in a system
Justin Buzzard- Tired QA Guy·3d agoDocument Control Is Not About Documents. It’s About TrustOf all the quality system requirements that organizations approach with least enthusiasm, document control is near the top of the list. It…
Justin Buzzard- Tired QA Guy·5d agoProcess Improvement Has a Dirty Secret: Most Improvements Don’t Need a ProjectThe process improvement industry has, inadvertently, created the impression that improving a process is a complex, specialized…
Justin Buzzard- Tired QA Guy·May 14The Corrective Action Report Nobody Reads (And How to Write the One They Will)Every organization that takes quality seriously has some version of a corrective action process. A problem is identified, an investigation…
Justin Buzzard- Tired QA Guy·May 11The Feedback Nobody Gives (That Everyone Needs)There’s a specific category of feedback that most professionals rarely receive and almost no one reliably gives. The honest, specific…
Justin Buzzard- Tired QA Guy·May 9The Difference Between a Manager and a Leader Is Not What You ThinkThe management versus leadership debate has generated more business writing than almost any other topic, and most of it produces the same…
Justin Buzzard- Tired QA Guy·May 8The Quiet Loss Nobody Talks About at WorkThere’s a quiet loss that doesn’t get talked about enough in the workplace. It’s not just losing a job. It’s losing the people who knew…
Justin Buzzard- Tired QA Guy·May 4Checklists Are for People Who Don’t Know What They Were Doing?If you were truly an expert at something, you don’t need a list to tell you what to do, right? You know what you’re doing. The checklist is…
Justin Buzzard- Tired QA Guy·May 2Why the Best Organizations Treat Near-Misses Like GoldA near miss is an event that came close to producing a failure or incident but didn’t. The wrong medication was drawn up and caught before…