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Client work, without the chaos

LaunchBay is the client work platform for agencies, consultants and implementation teams. Onboard clients, run projects, and collaborate with them in branded portals.
Powering 20,000+ client projects every month
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What changes when client work runs in LaunchBay

Onboarding

Deliver consistent onboarding, from client one to one thousand

The first 30 days set the tone for the next 30 months. Welcome every new client with the same polished onboarding experience.

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Client Work

Get unblocked without sending another check-in email

Tasks, files, invoices, and approvals live in a branded client portal, with automated reminders to ensure the work actually gets done.

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Communication

Conversations don't get lost in the shuffle

Every message and decision lives within the project it belongs to, not in someone's inbox or Slack channel.

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Not another project tool. A client-facing platform.

Asana, Monday, ClickUp, and Notion are all built for your internal team. LaunchBay was built for clients from day one.

What internal PM tools provideLaunchBayImage
Internal task management
Team collaboration
Project tracking
What your clients actually needLaunchBayLaunchBay
Dedicated client portals
Loginless client access
Branded for your business
Client-facing onboarding workflows
Client approvals & e-signatures
Invoicing & payments
Client portal screenshot

One home for all your client work

See every client, every project, and every status all in one view. The work is centralized, so your team stops asking, "Where are we on this?" and clients stop asking, "What's next?"

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Team dashboard screenshot

Keep client work moving without chasing

LaunchBay automates the follow-ups and consolidates client communication into a shared team inbox, so clients stay on track and your team stays heads-down on the work that matters.

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Client portal screenshot

Every client gets your A-game. Every time.

LaunchBay's project templates turn your best process into a repeatable one, so every client gets the same polished experience.

That's how referrals are earned.

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Built for businesses where the client experience is the product

Agencies, consultants, and software implementation teams don't just deliver work. They deliver an experience. LaunchBay is the platform built to run it.

Standardize client onboarding, approvals, and delivery without endless follow-ups
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“LaunchBay easily saves us over 15 hours per week by automating and streamlining our client onboarding process."

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Collect files, forms, and signatures
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File annotations and approvals
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Centralize customer communication
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Run structured customer onboarding and implementations with clear ownership and visibility
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"LaunchBay does everything we've dreamed of and more when it comes to onboarding software customers."

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Clients access portals with a single, secure link
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Automated follow-ups for client tasks
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Built-in chat centralizes client communication
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Guide clients through structured engagements with clear steps and milestones
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"LaunchBay gives us one home to manage every aspect of our client work, helping us complete projects faster."

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Collect signatures, files, forms, and more
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Automated reminders for client tasks
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Project progress tracker to keep clients accountable
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Case Studies

Happier clients. Faster launches. Less chasing.

"Before LaunchBay, we would spend 4+ hours per client tracking down onboarding information. Now, with automated follow-ups doing the heavy lifting, that entire process takes just 15 minutes."

Lloyd Boolkin

Head of Customer Success

View Case Study
90%
faster

client onboarding

4+
hours

saved per client

100%
less

manual follow-ups

"LaunchBay lets us manage internal work and client communication in one place. Projects move faster, which means we're more profitable and produce better work"

Stephanie Hofhenke

Founder

View Case Study
20+
hours

saved per week

50%
faster

client approvals

2x
easier

workflow updates

"The ability to productize a service using LaunchBay has been a game changer. Repeated tasks, automated follow-ups, deadlines met, without chasing anyone."

Justin Kavanaugh

CEO of Sites at Scale

View Case Study
15+
hours

saved per week

2x
faster

client onboarding

90%
fewer

client calls and meetings

“We used to need a team of four full-time staff members to onboard clients. Since LaunchBay, a single person is all we need."

Wade Lindquist

Vice President

View Case Study
80+
hours

saved per week

70%
faster

client info collection

7
less

days to onboard

"Instead of checking email, Monday, Slack, and Notion, I just open LaunchBay. Everything I need for client projects lives in one place. I see what I need to do next, and I get to work."

Lauren Hammonds

Senior Graphic Designer

View Case Study
35%
faster

client onboarding

5
fewer

tools needed

90%
less

client calls and emails

“Before, we could only take on 5 clients because we were using email, spreadsheets, and constantly chasing people down. Thanks to LaunchBay, we can handle 20."

Dr. Sarah Wilson

CEO & President

View Case Study
4x
increase

in client capacity

10+
hrs/week

saved per employee

90%
less

manual follow-ups

"Thanks to LaunchBay, we’ve reached full capacity for our programs while saving over 50 hours each week. Not only have we increased the number of available slots, but we’re filling them faster than ever before."

Brooke LeMasters

Director of Operations

View Case Study
10+
hours

saved per program

90%
less

manual follow-ups

50+
hours

saved per week

"LaunchBay client portals give us a level of credibility our competitors don't have. Our biggest clients have started referring even bigger clients, and it's a direct result of our client portal experience."

Mariah Gates

CEO

View Case Study
3+
hours

saved per day

30
clients/mo

onboarded automatically

2x
increase

in client referrals

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Run client work the smarter way

Replace scattered tools with one branded portal for onboarding clients, coordinating work, and delivering a better client experience.