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r/Notesnook



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Can't sync one installation of Notesnook from a web browser
Can't sync one installation of Notesnook from a web browser
Question

I have one desktop computer where I open up my Notesnook account in a Firefox tab and it just won't sync with my other devices like a Linux laptop and Android phone even when I select the sync button at the bottom of the app.notesnook.com web site. I'm logged in and have internet access, so not sure why it won't sync any more after not using that computer for a couple of months. Any ideas what to try to fix it?


Emoticon "</3" and text after unknowingly deleted.
Emoticon "</3" and text after unknowingly deleted.
Bug Report

I don't post often, forgive any reddiquette being missed...

I just found a big problem for me, this is probably a coding thing I know nothing about, but I was reading through one of my notes and I noticed that where I knew I used a "</3" AND the remaining paragraph of text would be gone. The next paragraph would be unaffected, unless of course I put a "</3" somewhere in it. I was able to see the deleted parts through the version history and had to just manually go through my entries and restore those parts...
I only noticed this after I had to uninstall notesnook to update it, I guess every "</3" was saved on local but upon syncing disappeared.
Let me know if you've also experienced this! Scared the crap out of me TBH but I can handle copying and pasting everything in its proper place and replacing "</3" with a 💔 for now...

Edit: Just emailed support, not trying to sound desperate, just want to make sure this info gets to the right places

Edit 2: HATE to keep editing but did want to note that a regular heart "<3" was not affected, only the ones with slashes in them, which is why i think it's one of those coding things that just kinda happens sometimes