All the support you need, All the way

Trusted by 3,000+ organizations

All the support you need,
All the way

Our people-first ethos makes us show up as an extension of your GRC team. Rooted in collaboration and empathy, our team brings hands-on GRC expertise, real ownership, and a commitment to long-term outcomes.

You get more than a platform: you get a partner who carries the work alongside you.  
Here’s how we ensure that proving trust never slows your growth:

Always-on, GRC-aware support that feels like partnership.

Our people-first support team is available 24/7 to triage incidents, answer product questions, and guide urgent remediation.

That’s not all. You all get proactive updates and auditor-grade guidance to keep your compliance posture and production environments healthy.

We offer multi-channel access (chat, email, phone for enterprise) with clear ownership, SLA-backed response windows, and rapid engineering escalation.

Hands-on implementation that embeds compliance into workflow.

A dedicated implementation specialist partners with your team to map your environment, configure integrations, and run the initial evidence collection.

After handoff to your CSM, we continue health checks and scale-up support so compliance stays operational as you grow.

We set up controls, automate scans, and deliver tailored playbooks with clear timelines and success milestones.

Auditor-grade guidance, available complimentary to your team.

Connect directly with a certified lead auditor for a practical audit-readiness review at no cost.

This ensures fewer surprises and a smoother, more predictable audit experience.

The team will walk through control design, evidence collection, and audit expectations, run a mock walkthrough, and deliver prioritized remediation advice.

Our people-first support team is available 24/7 to triage incidents, answer product questions, and guide urgent remediation.

We offer multi-channel access (chat, email, phone for enterprise) with clear ownership, SLA-backed response windows, and rapid engineering escalation.

That’s not all. You all get proactive updates and auditor-grade guidance to keep your compliance posture and production environments healthy.

Trusted by leaders across global industries

20% Standard FRT (First response time)

70% One-touch
ticket resolution

95% Average CSAT

30% Ticket resolution within the hour

91% ISOLA certified staff

I’ve had a very positive experience with the Sprinto team – every call was perfectly timed and well executed with real outcomes on each call. This made it very easy to put the pieces of our compliance journey together without any delays. In addition, they made themselves available in my timezone and over Slack.

SK
Sita K. CISO

5/5 on G2
Sprinto made our ISO 27001 certification process significantly easier than we anticipated. What truly stood out was the incredible support from their team. Their proactive involvement, clear explanations, and constant availability ensured that we were never left guessing. Whether it was onboarding, setting up integrations, or preparing for the audit, the team guided us every step of the way, and their support was instrumental in our successful certification.

VK
Veda k Head of GRC

4/5 on G2
The Sprinto team’s unwavering support, expert guidance, and remarkable platform have been pivotal in our journey. Their profound knowledge of the platform and proactive approach ensured we were thoroughly prepared at every stage. Their prompt and comprehensive responses to our inquiries provided the necessary support to navigate the complexities of the certification process. From inception to completion, Sprinto has proven to be a reliable and invaluable partner.

ID
Inder D Head of Technology Operations

5/5 on G2
The best part about Sprinto is the customer support and implementation guidance. The team didn’t just sell us a tool; they walked us through each stage of the compliance journey, explained the ‘why’ behind each control, and helped us translate complex requirements into practical actions. We didn’t have in-house compliance expertise, so getting ready for certifications felt intimidating. Sprinto gave us structure and clarity: what to do, when to do it, and how to prove it.

SL
Sinh L DevOps Engineer

5/5 on G2
The Sprinto team was an absolute rockstar — always available, super responsive, and incredibly knowledgeable. Thanks to their support and hands-on guidance, we were able to wrap up our implementation and get SOC 1 compliant in just 30 days!

NM
Nikhil M Cofounder & CTO

5/5 on G2
Sprinto saved us time, lowered our stress, and helped us feel confident and prepared for every audit stage.
The support team is also exceptional, responsive, patient, and knowledgeable. Anytime we had a question, they guided us step by step and made sure we understood exactly what we needed. It never felt like we were doing the process alone.

AC
Amber C Administrator

5/5 on G2