PDFShift
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All services are online

As of January 16, 9:56 PM CET

Servers (Gravelines region, France)
Image API (api.gra.pdfshift.io)
Image PDF Processor (proc1.gra.pdfshift.io)
Image PDF Processor (proc2.gra.pdfshift.io)
Servers (Strasbourg region, France)
Image API (api.sbg.pdfshift.io)
Image PDF Processor (proc1.sbg.pdfshift.io)
Image PDF Processor (proc2.sbg.pdfshift.io)
Websites
Image www.pdfshift.io
Image app.pdfshift.io
Previous incidents
16 Jan 2026
No incidents reported.
15 Jan 2026
No incidents reported.
14 Jan 2026
No incidents reported.
13 Jan 2026
Image Resolved

Processor serveurs not responding from external ping

We are currently facing a small issue with no significant impact on PDFShift.

The processor servers seems to have stopped responding from our status tracking system from an external request. As a result, the status tracking system (Better Uptime) can't ping our server and consider them down.

But PDFShift's API relies on an internal private network that works just fine and the processor servers are up and running correctly.

We issued a ticket with our hosting provider to know more about the issue and we'll let you know once the issue is solved or when we have more informations about this.

Thank you for your understanding.

Resolved ·
12 Jan 2026
No incidents reported.
11 Jan 2026
No incidents reported.
10 Jan 2026
No incidents reported.
Previous incidents