Track & Trace is a universal package tracking and management platform designed for individuals and e-commerce projects. Our goal is to help you organize, track, and understand the journey of your parcels from hundreds of global postal services and courier companies in one place.

Understanding International Postal Systems

Every country operates its own postal service, connected through the Universal Postal Union (UPU). This global network unites over 190 national operators and sets standards for mail exchange, tracking numbers, and delivery procedures. Thanks to this cooperation, your package from one country can be delivered smoothly to another, regardless of the carrier involved.

Modern information systems and management tools enable postal operators to share tracking data in real-time, and the Track & Trace Service makes this data accessible to you through a single interface.

How the Track & Trace Works

Enter your tracking number in the search field above to get live updates from official postal systems. Whether it's a USPS shipment, a Canada Post package, or a China Post package, our system automatically detects the carrier and retrieves accurate status information.

If you regularly handle multiple shipments, our Parcel Manager is here to empower you. It's a simple yet powerful productivity tool that keeps all your deliveries organized, tracks progress, marks parcels as favorites, sorts them, and moves old parcels to the archive. With this tool, you're in control of your shipments, every step of the way.

The Role of the UPU (Universal Postal Union)

The Universal Postal Union serves as the foundation of the international postal network. The UPU fosters collaboration among postal operators, establishes essential standards for mail exchange, and ensures seamless global interoperability of postal and logistics systems. By unifying delivery standards, data exchange protocols, and customs forms, and by enhancing the Express Mail Service (EMS), the UPU truly exemplifies our commitment to providing reliable and efficient service worldwide.

One of the UPU's standards is the S10 tracking format, which enables postal systems to identify and trace items using a consistent numbering structure. Our tracking number validator confidently verifies your tracking number or order, helping you easily confirm authenticity and avoid invalid numbers.

Global Postal Network and Delivery Internationally

When you send a parcel internationally, it goes through a complex but standardized process involving:

1. Acceptance by the origin post office;
2. Export and international transport;
3. Customs clearance and sorting in the destination country;
4. Finally, delivery by the domestic carrier.

Each step in a package's journey generates a new tracking event. Understanding these statuses will help you determine where your package is and what stage it's at in its journey to you.

Common Tracking Issues and Best Practices

Delays, customs clearance, or lost parcels can happen to anyone - even when everything seems normal. Our Tracking Section offers practical guides and explanations to help you handle the most common delivery problems, for example:

1. The order shows as delivered, but I haven't received it. - Learn why this happens and what steps to take to locate your package;
2. Customs is holding the packages. - Understand customs processing times, required documentation, and how to avoid long delays;
3. The tracking events have not been updated for several days. - Find out what causes tracking gaps and when it's time to contact the carrier;
4. The shipment was damaged or lost. - See how to file a claim and what evidence you need to support it;
5. The courier attempted delivery, but you weren't home. - Learn how to reschedule or pick up your package at your local post office.

Worldwide Postal Operators

Looking for a delivery service to the US or your local postal carrier? Browse our directory of postal carriers, which includes UPU members and the world's largest logistics companies. Each section provides information about the courier, including links to the official website, support phone number, email address, tracking tools, and an IMPC (International Mail Processing Centers) list to determine the parcel's location.

The Track & Trace Management Tool combines technology and transparency, helping you stay in control of every shipment, wherever it travels.