Answer sorting problem

  • Resolved Imageswisspro

    (@swisspro)


    4 months, 3 weeks ago

    Hi everyone,

    I do have a problem with answer sorting: I made a quiz where every question has three answers, let’s say a1,a2,a3. I changed it to a random sorting and that gave me a2,a1,a3 f.ex., changing every refresh (yes, I excluded the URL from cache, that works fine). However, when I deactivate the random sorting via the checkbox, the default sorting doesn’t change back to a1,a2,a3, but to a2,a1,a3. Refreshing the page, emptying the cache etc. doesn’t change that. It just stays that way forever. The sorting of the answers in the backend didn’t change, just in the frontend. Can you help me with this issue?

    Best regards!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ImageJasmine

    (@hyenokian)

    4 months, 3 weeks ago

    Dear @swisspro,

    Thanks for the topic.

    Please try deactivating the caching plugin and checking again. Also, please clear your server caches.

    If this does not resolve the issue, please provide us with the following information:

    1. The link to where the following quiz is located
    2. Your version of the Quiz Maker plugin

    Looking forward to hearing how this goes for you.

    Thank you.

    Thread Starter Imageswisspro

    (@swisspro)

    4 months, 3 weeks ago

    Dear Jasmine

    Thank you for your answer. I tested these two steps in advance already, without any success. The Quiz Maker plugin version is 6.7.0.60.

    Here is the link to the quizzes (bottom of the page, caching plugin is not active at the moment): https://www.pilzmesser.ch/teilpruefung-5-pilzartenerkennung/ All 8 are identical since I duplicated the initial one. Only the questions are different of course. Quiz 3 works like a charm, however, quiz 1 and 2 don’t. When I take a question of quiz 1 to quiz 3, the answers of that single question are not in order, the other questions of quiz 3 stay correct. Very strange.

    Best regards.

    Plugin Support ImageJasmine

    (@hyenokian)

    4 months, 3 weeks ago

    Dear @swisspro,

    Thanks for the reply.

    I want to mention that our development team needs additional information to further investigate your case.

    So, please contact us via this form. Our customer care specialists will check the case and help you fix the problem as soon as possible.

    Thank you.

    Plugin Support ImageJasmine

    (@hyenokian)

    4 months, 2 weeks ago

    For other readers, we are closing the ticket as the customer contacted us via email.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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