error checking answer

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  • Plugin Support ImageJasmine

    (@hyenokian)

    3 months ago

    Dear @suhailma3 ,

    Thanks for the topic and sorry to hear you are facing this issue.

    In order to check the case, we will need a bit more information.

    Please send us the link of the quiz (the one that is publicly accessible on your website) so we can test it.
    Also let us know which Quiz Maker version and PHP version you are currently using.

    Please kindly clarify during which question types the error appears when checking the answer.
    And let us know whether you are using any caching plugin on your website.

    We will be waiting for your reply so we can continue with the investigation.

    Thanks!

    Plugin Author ImageAys Pro

    (@ays-pro)

    2 months, 3 weeks ago

    Dear customer,

    We’re closing this ticket for now as we last heard from you one week ago.

    Unfortunately, we haven’t heard from you via contact form as well.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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