Customer-obsessed science
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January 13, 20267 min readLeveraging existing environment simulators and reward functions based on verifiable ground truth boosts task success rate, even with small models and small training datasets.
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December 29, 20256 min read
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December 29, 20259 min read
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December 8, 20258 min read
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December 5, 20256 min read
Featured news
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KDD 20262026We describe a novel framework for discrete choice modeling and price optimization for settings where scheduled service options (often hierarchical) are offered to customers, which is applicable across many businesses including some within Amazon. In such business settings, the customers would see multiple options, often substitutable, with their features and their prices. These options typically vary in
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AAAI 2026 Workshop on Personalization in the Era of Large Foundation Models2026Language identification is a crucial first step in multilingual systems such as chatbots and virtual assistants, enabling linguistically and culturally accurate user experiences. Errors at this stage can cascade into downstream failures, setting a high bar for accuracy. Yet, existing language identification tools struggle with key cases–such as music requests where the song title and user language differ
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American Journal of Applied Sciences2026This paper reviews an easily expandable plan for smart document handling across multiple cloud systems, aiming to make work easier to manage, more resilient to issues, and improve the total cost of ownership. The importance of this task stems from two factors: first, Intelligent Document Processing (IDP) tools are experiencing growth; second, multi-cloud use is expanding more widely. This increases the
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EACL 20262026Large language models (LLMs) have demonstrated remarkable capabilities, enabling language agents to excel at single-turn tasks. However, their application to complex, multi-step, and long-horizon tasks remains challenging. While reinforcement learning (RL) offers a promising avenue for addressing these challenges, mainstream approaches typically rely solely on sparse, outcome-based rewards, a limitation
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2026Causal discovery is central to enable causal models for tasks such as effect estimation, counterfactual reasoning, and root cause attribution. Yet existing approaches face trade-offs: purely statistical methods (e.g., PC, LiNGAM) often return structures that overlook domain knowledge, while expert-designed DAGs are difficult to scale and time-consuming to construct. We propose CausalFusion, a hybrid framework
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