LEX Reception

Curious about using Local Service Ads in your 2026 marketing mix. Google is increasingly blending these top-tier ads with native platform features, making it more difficult for potential clients to distinguish them from standard Google Business Profiles. Thomas Glasgow from 1122 Management explains more.

“Ordinary is easy. Put in the effort to become extraordinary.” JJ Velazquez

At LEX Reception, learning never stops. Our team is always exploring new ideas that help us grow. Here are a few recommendations that inspired us in 2025. Which one will you add to your list?

The holidays should be a time for rest, not ringing phones. With LEX Reception, your firm can unplug confidently knowing every client call is answered with care. From new client intake to urgent message handling, our receptionists keep your practice running smoothly - so you and your team can enjoy a truly peaceful holiday season. Less stress. More joy.

We’re proud to share how Jim Dwyer at Bridge City Law | Accident & Injury Lawyers transformed their client experience with LEX Reception. When after-hours calls were going to voicemail - meaning missed opportunities and frustrated clients - Bridge City Law stepped up with a 24/7 solution. Now, every call is answered by a real person trained to handle client concerns with empathy and professionalism. No more voicemails, no more missed leads - just better care and stronger client relationships. Curious how this looks in action? Read the full story here: https://lnkd.in/gp2WY6_4

You can't automate empathy. Discover what 2,000 U.S. consumers really think about AI in legal services. Download the full report: https://lnkd.in/gVxqbqCT

As 2026 planning begins, this read is a reminder to set bold, meaningful goals - and start where you are. What’s your firm’s “how to begin” for the year ahead?

At ClioCon 2025, Esther Perel reminded us that trust isn’t built through grand gestures - it’s the small moments that say, “You can lean on me.” For legal professionals, trust is the foundation of every client relationship. It’s what allows clients to open up about what’s at stake. As Perel shared, understanding a client’s behavior means asking: What truly matters to them? At LEX Reception, we believe trust, belonging, and recognition are built in these everyday moments. In an age of automation, empathy remains our most powerful asset.

This stat really highlights the importance of human connection in legal services. While AI offers many benefits, is it always the best first impression for your clients?

Before partnering with LEX, Hicks Law struggled to keep up with after-hours calls — and missed out on potential clients. Now, with 24/7 live reception, they never miss a lead.