Case Study: How we helped ShipBob automate carrier claims end-to-end.

Case Study: How we helped ShipBob automate carrier claims end-to-end.

Case Study: How we helped ShipBob automate carrier claims end-to-end.

Hi Proxy,
Hi Proxy,
Hi Proxy,

Free your logistics team to focus on merchants.

Claims, billing, customer support & more.

Free your logistics team to focus on merchants.

Claims, billing, customer support & more.

Free your logistics team to focus on merchants.

Claims, billing, customer support & more.

Schedule a Call

Backed by

Backed by

Backed by

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Insurance Claims

Freight Booking

POD Processing

Insurance Claims

Freight Booking

POD Processing

Insurance Claims

Freight Booking

POD Processing

From days to seconds for every ticket

From days to seconds for every ticket

Your Team Today

With Proxy

Filing 500+ carrier claims manually every week

Claims processed end-to-end automatically

Constantly hiring and training offshore support

Prox agents scale with volume, no hiring needed

Chasing $2M in overdue invoices one by one

Automated AR follow-ups and resolution, on schedule

100 questions during new merchant onboarding

Personalized onboarding, automated processing

Account managers firefighting in Slack & email 24/7

Support SLAs cut from hours to seconds

Sentiment tracked in spreadsheets (if at all)

Churn signals surfaced before it's too late

Proxy integrates with Microsoft Teams, Slack, Jira, Salesforce, Front CRM, and your custom WMS & TMS.

Success Stories

Success Stories

What's Prox?

What's Prox?

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Our workflow

Shadow

We observe your SOPs, document your WMS workflows, carrier portals, and exception handling.

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Design

Configure Prox to handle claims processing, merchant inquiries, billing reconciliation, and more.

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Integrate

Prox goes live in your communication channels - Slack, Teams, email, Jira, Salesforce.

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Scale

Expand from one workflow to your entire back office. Claims, billing, onboarding, and beyond.

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Schedule a call

Let's find a time to talk

Schedule a Call

Live with enterprise 3PLs.

Early access pricing available.

Live with enterprise 3PLs.

Early access pricing available.

founders@prox.inc

© 2026 Prox.inc

© 2026 Prox.inc

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