All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Bitso Website 🖥 Operational
90 days ago
100.0 % uptime
Today
Bitso Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha 📈 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Trading Engine 🚀 Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 Operational
90 days ago
99.99 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) - Cosmos Hub Network Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Hedera (HBAR) Operational
90 days ago
100.0 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
100.0 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
BONK (BONK) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Dogwifhat (WIF) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Render (RENDER) - Solana Network Operational
90 days ago
100.0 % uptime
Today
POPCAT (POPCAT) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Toncoin (TON) - Toncoin Network Operational
90 days ago
99.97 % uptime
Today
Mexican pesos (MXN) 🇲🇽 Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (SPEI) Operational
90 days ago
100.0 % uptime
Today
Debit Card Transfer Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 Operational
90 days ago
99.99 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
99.99 % uptime
Today
Brazilian reais (BRL) 🇧🇷 Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
TED Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Solana SPL Token Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
100.0 % uptime
Today
Identity Proofing Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

SPEI (MXN) maintenance | Jan 20th, 2026 Jan 21, 2026 05:00-05:30 UTC

We will conduct scheduled maintenance on Tuesday, January 20th, 2026, from 23:00 to 23:30 MXT. During this maintenance, deposits and withdrawals for MXN will not be available.

We expect the services to resume normal operations immediately following the completion of the maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

------------------------------------------------

Llevaremos a cabo un mantenimiento programado el martes 20 de enero del 2026, desde las 23:00 hasta las 23:30 MXT.

Durante este mantenimiento, los depósitos y retiros de MXN no estarán disponibles.

Esperamos que los servicios se reanuden con normalidad inmediatamente después de la finalización del mantenimiento. Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la confiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Si necesita ayuda adicional, comuníquese con nuestro equipo de Atención al Cliente en https://support.bitso.com/.

Posted on Jan 15, 2026 - 02:04 UTC

Hedera Mainnet Blockchain maintenance | Jan 21st, 2026 Jan 21, 2026 18:00-19:00 UTC

On January 21st, starting at 18:00 UTC, the Hedera Mainnet Blockchain will perform an upgrade that is expected to last 1 hour. During this period, HBAR deposits and withdrawals over the Hedera network will be temporarily disabled.

Please plan your transactions accordingly to avoid the disruption.

Rest assured that your funds remain secure at all times.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/

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El 21 de enero, comenzando a las 12:00 MXT | 13:00 COT | 15:00 ART, Hedera llevará a cabo una actualización en su red principal con una duración estimada de 1 hora. Durante este periodo, los depósitos y retiros de HBAR en la red Hedera estarán temporalmente deshabilitados.

Por favor, planifica tus transacciones con anticipación para evitar las interrupciones.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesita ayuda o tiene alguna consulta, comuníquese con nuestro equipo de soporte en https://support.bitso.com/

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No dia 21 de janeiro, começando às 15:00 BRT, a rede principal Hedera realizará uma atualização que levará aproximadamente 1 hora. Durante esse período, os depósitos e saques de HBAR na rede Hedera serão desativados.

Por favor, planeje suas transações com antecedência para evitar as interrupções.

Para sua tranquilidade, lembramos que seus fundos permanecem seguros a todo momento.

Caso precise de qualquer assistência, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com/

Posted on Jan 15, 2026 - 18:00 UTC
Requests
Fetching
Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Resolved - This incident has been resolved.

------------------------

Este incidente ha sido resuelto.

Jan 12, 19:13 UTC
Monitoring - We have resolved the recurring technical issues with our provider, and Stocks Trading is now fully re-enabled in the retail app.

We sincerely apologize for the interruption and the back-and-forth today. Thank you for your continued patience while we worked to ensure a secure and stable trading environment.

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Hemos resuelto los problemas técnicos recurrentes con nuestro proveedor. Las operaciones de Stocks (Acciones) ya se encuentran totalmente reactivadas en la aplicación.

Pedimos una sincera disculpa por la interrupción y los inconvenientes ocurridos el día de hoy. Gracias por tu paciencia mientras trabajábamos para asegurar un entorno de trading seguro y estable.

Jan 12, 17:42 UTC
Identified - Unfortunately, we have identified a recurrence of the technical issues with our third-party provider. To protect your experience and ensure system stability, we have had to temporarily disable Stocks Trading in the retail app once again.

Our technical team is back in communication with the provider to resolve this permanently. We understand this is frustrating and sincerely apologize for the back-and-forth. We will provide another update as soon as we have a definitive fix.

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Lamentablemente, hemos identificado una recurrencia de los problemas técnicos con nuestro proveedor externo. Para proteger tu experiencia y asegurar la estabilidad del sistema, nos hemos visto en la necesidad de desactivar nuevamente el trading de Stocks (Acciones) en la aplicación.

Nuestro equipo técnico ya está nuevamente en comunicación con el proveedor para resolver esto de forma definitiva. Entendemos que esto es frustrante y pedimos una sincera disculpa por los inconvenientes. Compartiremos una nueva actualización en cuanto tengamos una solución final.

Jan 12, 16:57 UTC
Monitoring - Our third-party provider has confirmed that the incident has been mitigated, and we have now re-enabled Stocks Trading services in the retail app.

We appreciate your patience while we worked to resolve this. If you continue to experience any issues, please reach out to our Support team at: https://support.bitso.com/.

------------------------

Nuestro proveedor externo ha confirmado que el incidente ha sido mitigado. Por lo tanto, hemos reactivado las operaciones de Stocks (Acciones) en la aplicación.

Agradecemos tu paciencia mientras trabajábamos en la solución. Si continúas experimentando algún inconveniente, por favor contacta a nuestro equipo de Soporte en https://support.bitso.com/.

Jan 12, 16:33 UTC
Investigating - We are currently investigating an issue on our third-party provider that is affecting our Stocks Trading services. To ensure a consistent experience, we have temporarily disabled new stock transactions in the retail app.

What this means for you:

* New Orders: Trading is currently unavailable. You will receive an error message if you attempt to place a new order.
* Existing Positions: You may temporarily be unable to view your current stock positions within the app.
* In-Progress Orders: Any orders already in progress may still continue to process.

Our team is working with our provider to restore full functionality.

We apologize for the inconvenience and will provide further updates as soon as they are available.


------------------------

Estamos investigando un inconveniente con nuestro proveedor externo que está afectando nuestros servicios de Stocks (Acciones). Para garantizar una experiencia consistente, hemos desactivado temporalmente las nuevas transacciones de acciones en la aplicación.

¿Qué significa esto para ti?

* Nuevas órdenes: El trading no está disponible actualmente. Recibirás un mensaje de error si intentas realizar una nueva orden.
* Posiciones actuales: Es posible que, de forma temporal, no puedas visualizar tus posiciones actuales de acciones dentro de la app.
* Órdenes en curso: Cualquier orden que ya esté en proceso podría seguir ejecutándose.

Nuestro equipo está trabajando junto con el proveedor para restablecer la funcionalidad completa lo antes posible.

Lamentamos los inconvenientes y compartiremos más actualizaciones en cuanto estén disponibles.

Jan 12, 15:55 UTC
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Completed - The scheduled maintenance has been completed.
Jan 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 05:00 UTC
Scheduled - One of our service providers will conduct scheduled maintenance on Jan 9th, from 05:00 to 09:00 UTC. During this time, you may experience service degradation in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions to avoid any disruptions.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------

Uno de nuestros proveedores realizará tareas de mantenimiento programadas el 9 de enero, de 02:00 a 06:00 ART. Durante este período, es posible que experimentes interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Disculpa las molestias que esto pueda ocasionar. Te recomendamos planificar tus transacciones con anticipación para evitar interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requieres asistencia, no dudes en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.

Jan 8, 19:40 UTC
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.