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Analytics

A communication powerhouse for AI agents and market intelligence ​

The secure AI and analytics platform for global finance

Enhance your enterprise AI strategy by leveraging the safety, resilience and security of Symphony’s robust communication infrastructure and drive workflow efficiency in the era of agentic AI.

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Symphony Analytics combines AI, communications and market intelligence on a platform trusted by the global financial services community. We enable firms to build their own AI agents, connect to third-party capabilities and deploy them to both employees and clients - within a secure, compliant and auditable environment.
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Users across platforms

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Institutions served by Symphony

Symphony is a trusted partner for AI collaboration and governance

AI presents organizational challenges and a need for a unified approach that starts with trust and security

Trusted by leading institutions

A proven solution for secure collaboration in regulated markets

Connectivity for workflow collaboration

Messaging, voice, directory and analytics provide powerful capabilities to drive workflow collaboration and efficiency.

Secure by design, built for compliance and control

Our unique architecture provides end-to-end encryption for messaging, with data control and audit capabilities built for regulatory compliance

Leverage more from Symphony’s AI capabilities

Symphony provides a unified approach to scale and deployment with AI that allows firms to build securely and scale AI with control.

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Collaboration

Augment secure chat rooms and cross-firm workflows with AI agents and assistants, integrating 3rd party applications and intelligence seamlessly.

Identity

Manage AI interactions with enhanced directory services for firm-level identity, user verification and permissions to ensure appropriate access and controls for AI agents and assistants.

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Communication

Enhance Symphony’s voice and messaging platforms with AI-driven insights, chat summarization and intelligence.

Security & Compliance

Apply enterprise-grade security, encryption and auditability across all AI-assisted workflows, built on Symphony’s proven compliance architecture.

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Symphony for AI

Symphony’s AI capabilities creates a secure communication framework for AI-assisted and agent-driven workflows within the financial ecosystem.

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Build, deploy and collaborate with AI

Solutions

Developers can leverage our AI Agent Studio to build, configure and deploy AI with control and in compliance. Firms can also collaborate with us or leverage production-ready agents through our partners.

Network

Deploy AI agents internally and externally by leveraging our directory, identity and audit capabilities and connect to a network of 500k+ financial services users.

Intelligence

Access user insights from messaging data or voice data. Leverage more from AI assistants for enhanced productivity and efficiency.

Secure AI infrastructure

Confidential Cloud

Symphony’s Confidential Cloud is the enterprise-grade foundation for building, deploying and governing AI agents with strong data boundaries and control.

This confidential infrastructure provides enhanced encryption, governance controls and key management capabilities to help keep firm data protected and auditable across the cloud. By establishing this secure environment, Confidential Cloud enables safe leverage of agentic AI for powerful use cases such as communication insights and compliance intelligence, allowing for faster innovation while supporting regulatory compliance.

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Feature highlight

Trending topics

Symphony’s new AI solution, Trending Topics, uncovers insights from user communications by analyzing thousands of conversations across Symphony Messaging and Federation channels. Access valuable intelligence, whilst maintaining security within Symphony’s encrypted and robust infrastructure.

Watch video: Trending Topics at Innovate 2025

See live on stage how Symphony Messaging’s Trending Topics helps users harness market intelligence.

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Interactive demo: Try Trending Topics for yourself

Take an interactive step-by-step visual tour of our latest AI solution.

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Thought leadership

The Autonomous Future of Financial Services Collaboration: Trust, Governance and Secure AI Agents

Read more about Symphony’s AI strategy and vision, highlighting our commitment to driving AI innovation across the financial services industry.

At Symphony, success in the AI era will be achieved by those who confidently and safely embrace the potential of agentic AI, with governance integrated into their core operations. This principle serves as the foundation of our AI strategy, to become a trusted partner for secure and responsible AI collaboration in the financial markets.

headshot-Robert_Friend

Robert Friend
Head of Product, Directory, Analytics, Partnerships, & Market Solutions

Feature highlight

Bringing agentic AI to client connectivity

This connectivity showcase demonstrated Symphony’s Federation in full flow, with Microsoft Teams interoperability alongside AI agents. An innovative way to power up communication capabilities securely and compliantly through a streamlined workflow.

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Avoid fines by identifying non‑compliance

Symphony Analytics helps firms proactively identify and address regulatory non-compliance in their operation. Early detection allows your firm to take corrective action, before fines and penalties are incurred from authorities like the SEC.

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Get started with Symphony

We're happy to answer questions and get you acquainted with Symphony and our Messaging, Voice, Directory and Analytics platforms.

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