Instructional Designer / Learning Consultant
I am a Learning Designer and DAP Consultant specializing in user-centric learning design. I create intuitive learning experiences that simplify complex systems into simple, user-friendly experiences through clear training and smart digital adoption.
My Profile
About Me
Learning and DAP Consultant experienced in large businesses and IT programs, specializing in learning needs analysis, user-centric learning design, and digital adoption. Skilled in collaborating with key stakeholders, including program managers, SMEs, and the OCM team, to create clear, roll-out-ready training and ensure seamless user adoption across enterprise systems.
Tools and Technologies
Experienced in creating engaging and interactive learning modules, simulations, in-app guidance and structured documentation using e-learning authoring tools (Articulate Storyline, Rise, Adobe Captivate), productivity platforms (Microsoft Office Suite), and enterprise adoption solutions (UPK, SAP Enable Now, Whatfix/WalkMe certified).
Projects
Sample Project 1
Who is the Client: Home Sure
What industry are they in: Home Insurance
Location: United States
Number of Employees: 2000
Project Requirement: Create a 5-10-minute short mandatory visually appealing course, which the employees have to complete twice a year.
Present Challenge: The employees do not like the existing 60-minute-long training.
Here are a few sample screens from the training deliverable:
screenshot 2
Sample Project 2
Who is the Client: ABC Ltd Travel
What Industry they are in: Travel and tourism
Location: Europe
Number of Employees: 1000
Project Requirement: ABC Ltd., a travel company, needs to enhance the communication skills of its front-end employees, who regularly interact with customers over the phone and face-to-face. The company seeks a training program that will equip their employees with the skills to communicate clearly, professionally, and empathetically in various customer service scenarios, such as handling inquiries, addressing complaints, and providing travel advice. The goal is to ensure that employees can deliver a high-quality customer experience and represent the company positively.
Present Challenge: Employees lack adequate training in communication skills.
Here are a few sample screens from the training deliverable.




