Featured Stories
19 Mar 2026
Developing the core principles of responsible knowledge management (rKM): Section 2.2 – A field or fields? The ongoing struggle to define KM
Whether KM can be regarded as a unified field or an affiliated set of concerns remains a matter of debate.
19 Mar 2026
Integrating knowledge management and continuous improvement to drive organizational adaptability
Integrating knowledge management and continuous improvement represents a strategic convergence that fosters synergistic organizational learning.
12 Mar 2026
The problem of the misconceptualisation of knowledge management systems (KMS)
Is the dominant conceptualisation of KM systems techno-centric or people-centric?
4 Mar 2026
Data governance practices for using RAG in generative AI-powered information systems supporting knowledge management (KM)
Research findings suggest a strong link between data governance practices and information system success across three quality dimensions.
4 Mar 2026
Recognize and value linguistic and conceptual pluralism!
How can we best recognise and value linguistic and conceptual pluralism in naming what we do when we work in…
Patron Showcase
2 Jun 2025
Reverse Bloom: A new hybrid approach to experiential learning for a new world
More effective learning can be achieved by reversing the order of the cognitive domain of Bloom's taxonomy, and reintroducing the…
26 May 2025
KNOWledge SUCCESSion: Sustained Performance and Capability Growth Through Strategic Knowledge Projects
Dr Arthur Shelley's KNOWledge SUCCESSion is structured to build from foundational requirements towards connecting the highly interdependent aspects of success…
26 May 2025
Bill Kaplan – Working KnowledgeCSP
Bill Kaplan, a KM Practitioner, published author, speaker, and KM Coach, is the Founder of Working KnowledgeCSP.
2 Jun 2025
Dr Arthur Shelley – Intelligent Answers
Intelligent Answers is a specialist consulting firm that works with organisations to improve their performance, through enhancing capability, leadership and…
26 May 2025
Instant Insights videos: Culture, Behaviour, & Leadership
This series provides quick insights to enhance social learning and build a trusted collaborative culture in professional communities and personal…
6 May 2021
Because You Need to Know – Bill Kaplan
Deep dive into municipal knowledge challenges. What will society do to improve how we govern? Bill shares his expert perspective.
26 May 2025
Becoming Adaptable: Creative facilitation to develop yourself and transform cultures
Dr Arthur Shelley's Becoming Adaptable provides insights on why adaptability enables better performance in personal and professional life.
3 Jan 2026
Optimising learning outcomes through social co-creation of new knowledge in real-life client challenges
An experiential learning programme in which there is no teaching of content. Instead, learners experience a range of real project…
17 Oct 2025
Brett J. Patron, CKM
With more than 12 years in the knowledge management (KM) field, Brett Patron is currently a Principal Consultant with Knoco…
9 Apr 2021
KnowledgeWebCast Episode 4 – Dr Arthur Shelley
Dr Arthur Shelley is a capability development and knowledge strategy consultant with over 30 years professional experience, and a RealKM…
26 May 2025
The Organizational Zoo: A survival guide to workplace behavior
Dr Arthur Shelley's "OrgZoo" concept is a set of creative metaphor characters that help develop understanding of human interactions and…
16 Apr 2023
Because You Need to Know – Stuart French
Organizational structures that enable knowledge flow with Stuart French.


























