The easiest way is to email us or book a demo session. In just 45 minutes, we’ll guide you through a live, interactive demo of AdaOne, ensuring it meets your needs. If you prefer, you can also reach out to one of our certified partners, who will be happy to assist you.

Right now! AdaOne is designed for a fast and intuitive learning curve, making early hands-on experience invaluable. If you are currently planning to invest in robotic manufacturing, AdaOne can help you explore the possibilities.

The sooner you start, the quicker you’ll grasp its full potential — from design to production. Mastering AdaOne leads to greater efficiency and innovation, so why wait?

All you need is a computer — that’s it! No prior technical background is required. Our comprehensive documentation walks you through everything from day one. AdaOne users come from all industries, including welders, designers, roboticists, researchers, chemists, production engineers, and material scientists.

If you have experience with CAD/CAM software, it’s a great plus, as it helps you understand how design impacts programming. But even if you don’t, AdaOne makes it easy to learn.

No problem! If your machine isn’t ready yet, you can request a free trial license to familiarize yourself with AdaOne and its environment. We generally recommend starting your commercial license about two weeks before your machine goes live. This ensures a smooth, fully optimized launch without wasting any time.

The ideal starting point is an STP file of your cell. If you don’t have one, your integrator or manufacturer can usually provide it. With this file, we can integrate your setup into AdaOne, define its kinematics, and start programming immediately. If you don’t have any file at all, no worries! Using the product numbers of your equipment and our equipment library, we can fully reconstruct your setup directly in AdaOne. Our team is here to help every step of the way.

To configure your post-processor, a sample functional program allows us to quickly reverse-engineer your setup using our pre-configured, ready-to-use post-processors. Within no time, you’ll be programming and optimizing your production like a pro!

Subscribing to AdaOne is simple. You can buy directly from ADAXIS by requesting a quote at info@adaxis.eu, sending your purchase order, and receiving your activation details within 24 hours — no hidden fees, no hassle.

If you prefer, you can also subscribe through our certified partners, which is often recommended for existing agreements or bundled purchases like machines, tools, and integrations.

No limits, no hidden fees — just full access. With an AdaOne commercial license ( Standard, Enterprise, or Startup / Academic), you get unlimited use of the software, unlimited cell creation, unlimited post-processor configurations, and unlimited program generation. You can supervise your machines for as long as you need, with no forced add-ons or extra options. Everything is included, giving you the freedom to work without restrictions.

If you purchase directly from ADAXIS, your invoice will come from ADAXIS USA Inc. if you are based in the USA or from ADAXIS SAS for customers in the rest of the world.

If you purchase through a certified partner, you will receive the invoice from them, and they will handle everything for you.

AdaOne offers monthly and upfront subscription plans. Monthly is a pay-as-you-go option, while upfront lets you pay in advance for a defined period.

Payments can be made in EUR or USD via all major credit cards through Stripe, and wire transfers are available for upfront subscriptions.

Absolutely! You’re in control of your subscription:

• For Monthly Subscriptions, you can cancel any time before your next billing cycle to ensure you’re only paying for what you need.
• For Upfront Subscriptions, you can send a cancellation request 45 days before renewal. Plus, with our 45-day Satisfaction Guarantee on annual upfront plans, you can cancel within that window without receiving any invoice.

The academic plan is available for universities, research centers, schools, and technical colleges and must be used for non-commercial purposes like teaching, research, and academic projects. Institutions must also provide regular public updates on how they use AdaOne.

The startup plan is for companies founded in the last three years, with annual revenue under €250,000 and less than €300,000 in external funding. Startups must also share regular public updates on their use of AdaOne.

No, there are no discounts for Standard or Startup / Academic licenses. Our pricing is fair and transparent for all businesses, with the same conditions applied equally.

Yes! You can switch between monthly and yearly billing at any time. Contact us to set it up and review the applicable conditions.

AdaOne offers three license types depending on your needs. Floating licenses let you use AdaOne on any device, one at a time. Fixed licenses are assigned to a specific computer, ideal for dedicated workstations. Offline licenses are designed for high-security environments that require no internet connection. If you need something different, the Enterprise subscription provides a fully customized deployment.

Yes! You can install AdaOne on as many computers as you want. However, each license allows only one active session at a time. If multiple users need simultaneous access, additional licenses are required.

Absolutely! Floating licenses can be transferred between users within the domain of your organization, while fixed licenses can be moved to a new computer upon request. Offline licenses are locked to a single device for security reasons. Everything is explained on our documentation.

No internet? No problem. AdaOne offers an Offline License (Local Validation) that lets you run completely offline using a secure license file. This is ideal for high-security environments that require full data control and independence.

If you are passionate about manufacturing and innovation, we’d love to hear from you! We are always looking for strong partners to expand our ecosystem. If you’re interested in bundling AdaOne with your offer, contact us at info@adaxis.eu to start the conversation. Check our Ecosystem page.

Your best resource is our Resource Center, where you’ll find tutorials, machine examples, sample projects, and expert tips to help you get started. You also get exclusive access to webinars and premium content to support you throughout your journey.

Every AdaOne subscriber gets a dedicated expert (the same throughout the subscription) who specializes in your needs. We prioritize support via video calls and email, with direct access to the expert’s calendar for scheduling assistance. Support is available in English, French, German, and Spanish, while our partners can also assist in Hindi, Korean, Japanese, and Arabic.

If you exceed your support plan, we handle requests case by case, depending on your needs. In practice, this happens very rarely, as the Standard plan is designed to cover an optimal level of support.

No, the AdaOne software is the same whether you purchase it directly from us or through a partner. If you buy through a certified partner, they will be your first point of contact for support, while ADAXIS remains available as a secondary resource if needed. Our partners are experts in AdaOne and provide high-quality assistance.

If you are passionate about manufacturing and innovation, we’d love to hear from you! We are always looking for strong partners to expand our ecosystem. If you’re interested in bundling AdaOne with your offer, contact us at info@adaxis.eu to start the conversation. Check our Ecosystem page.