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Projects by theme


 

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Building Capability

Adopting and delivering cloud technologies, modernizing IT infrastructure, and advancing analytical capabilities to support a resilient and scalable IT environment

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Improving Process and Operations

Enhancing identity and access management, maintaining compliance readiness, and streamlining administrative overhead to deliver secure, efficient and responsive IT Services

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Serving our communities

Protecting and managing University data, strengthening student success, and investing in IT service excellence to better support the Carolina community

Key projects


Duo Mobile App Update 

What is it?  This project is focused on communicating a required update to the Duo Mobile App, which is used for two-factor authentication across the…

Implementing Custom AI Chatbots (nebulaONE)

What is the Project? ITS is collaborating with the Kenan-Flagler Business School to implement Kenan-Flagler’s instance of nebulaONE by Cloudforce, branded BlueChip AI. BlueChip AI…

Job ePAR – HR Forms Consolidation and Optimization

What is the Project? Currently, HR uses various Gideon Taylor eForms to process requests from multiple departments across campus. The specialized eForms for personnel transactions…

New Student Center

What is it?  The Division of Enrollment, in collaboration with ITS, is launching a *NEW* Student Center. These enhancements powered by HighPoint software, will integrate…

Security Program Revision

What is it?  We’re making changes to the current information security guidance and processes on campus.  Why are we doing it?  To further ensure that…

Siteimprove Server Migration

What are we doing? We are updating the way Siteimprove, UNC’s digital accessibility scanning tool, operates across campus.  Siteimprove regularly reviews UNC websites and provides…

Project news


Conference attendees chat after a presentation

ITS staffers present and connect at EDUCAUSE 2025

In late October, four ITS staffers joined 7,000 peers in Nashville for the annual EDUCAUSE conference to share insights on organizational change management, the transition to a new customer support tool, and career growth in higher education technology. The ITS employees who presented at the October 27-30 national conference, a gathering that bills itself as “the premier higher ed IT event” of the year, were: Calvin Groves, Director of Customer Support & Outreach and Interim…