All Systems Operational

APIs Operational
90 days ago
99.94 % uptime
Today
Asynchronous API Operational
90 days ago
99.93 % uptime
Today
Streaming API Operational
90 days ago
99.96 % uptime
Today
LLM Gateway Operational
90 days ago
99.93 % uptime
Today
Web Operational
90 days ago
99.97 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Playground Operational
90 days ago
99.93 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Billing Operational
90 days ago
99.97 % uptime
Today
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 12, 2026

No incidents reported today.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Resolved - From approximately 10:10am to 10:28am PT we experienced longer-than-usual processing times for transcription of pre-recorded audio. The root cause of this slowdown has been identified and resolved, and response times are back within normal ranges. Our team will continue to monitor traffic to ensure continued good performance.
Mar 6, 19:04 UTC
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Resolved - The billing issue that caused unexpected multiple auto-refill charges for a subset of Universal-3-Pro customers on February 28, 2025, has been resolved. Refunds have been issued to the affected customers.
Feb 28, 20:44 UTC
Investigating - We are aware of an issue that caused unexpected multiple auto-refill charges for a subset of customers using Universal-3-Pro today, February 28, 2025. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and will provide further updates as they become available.
Feb 28, 19:19 UTC
Feb 27, 2026
Resolved - This incident has been resolved.
Feb 27, 15:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 14:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 27, 13:30 UTC
Investigating - We are currently investigating an issue that is resulting in degraded Speaker Identification and Translation tasks.
Feb 27, 13:29 UTC
Feb 26, 2026

No incidents reported.