Resolved -
This incident has been resolved.
Mar 8, 18:10 UTC
Monitoring -
We added a database index and have mitigated the issue
Mar 8, 15:20 UTC
Update -
The impact has been mitigated, with app access operational again
Mar 8, 15:09 UTC
Investigating -
We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.
Mar 8, 15:00 UTC
Identified -
Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.
Mar 8, 14:41 UTC
