-
Welcome to our Support Portal!
Navigate our comprehensive Knowledge Base and product documentation to quickly find answers to your questions. If you encounter challenges or cannot locate the information you need, our dedicated Technical Support team is ready to assist you.
Portal Access Information
This Support Portal is for Virtuozzo Partners with an active subscription, operating on-premises installations or Virtuozzo Cloud. Access details are provided during onboarding.
If you are an end-customer using Virtuozzo products through one of our local service providers, please reach out to their support team directly for assistance. If the service provider requires additional help, they will escalate the issue to us on your behalf.
Facing difficulties signing in to the support portal? Reach out to us at support-portal-issues@virtuozzo.com, and we'll promptly address your concerns.
For those new to Virtuozzo support, we recommend acquainting yourself with our Virtuozzo Support Welcome Guide for a seamless experience.
Virtuozzo Cloud
IaaS, PaaS, Storage and other services in one productVirtuozzo Infrastructure and Virtuozzo Server
Server, Infrastructure, StorageVirtuozzo Application Management
Jelastic, DevOps Automation, Wordpress, Multi-Cloud- Product documentation for users Official product guides for users
- Product documentation for administrators Official product guides for administrators
- Platform CLI overview Command-line interface guide
- Public API for developers Public API guides for developers
- Private API for cluster administrators Private API guides for cluster administrators
- Product lifecycle policy End of maintenance and end of life dates for PaaS products
Virtuozzo OnApp
OnApp Core, VMware, CDN- Product documentation Official product documentation
- Downloads Downloading instructions for PHP Wrapper, Ubersmith, Old versions of WHMCS modules, Patches
- Product lifecycle policy Discover when product version will reach end of maintenance, end of support thresholds
- Feature request Submit your feature requests for Virtuozzo OnApp
Promoted articles
- How to escalate a ticket to support management?
- How to submit credentials to support?
- How-to Guide: support portal and ticketing system
- How to upload files to Virtuozzo SFTP server
- Update eligibility problems: Getting warning about Q35 chipset when trying to upgrade to 6.3
- Security and stability fixes for OpenSSH
- [HOWTO] Set/reset password of a VM by having cloud-init installed
- How to free a stuck "releasing" disk task
- Windows Server 2019/2022 VMs gets to the recovery mode after reboot
- Cannot create bridge interface (VLAN) longer than 15 characters
Categories
Articles
- General Guides, announcements, frequently asked questions and more.
- Virtuozzo Infrastructure Articles related to Virtuozzo Infrastructure, previously known as Virtuozzo Hybrid Infrastructure
- Virtuozzo Application Management All articles related to Virtuozzo Application Management, previously known as Virtuozzo Application Platform (Jelasti...
- Virtuozzo Server All articles related to Virtuozzo Server, previously known as Virtuozzo Hybrid Server
- Virtuozzo OnApp All articles related to Virtuozzo OnApp.
