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Welcome to ETS

Enterprise Technology Services is dedicated to help, develop, implement, and support technologies to enrich the experience of the Howard community.

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Common Resources

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AccessHU

A portal that contains links to applications you commonly use here at Howard University.
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BisonHub

Learn more about the upcoming changes to workday student.
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Training Resources

Find information on training here!
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Password Resets

Learn how to reset your password by yourself without the need of IT.
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Set Up Multi Factor Authentication

Learn how to set up and troubleshoot your Multi Factor Authentication.
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Enterprise Service Center​

The ESC powered by ServiceNow, simplifies your access to IT support, services and resources. Access ESC Now!

Tech Tuesdays

Use the Enterprise Service Center for Faster IT Support

As we continue to enhance the way we support your technology needs, we’d like to remind you about the Enterprise Service Center (ESC) — your centralized destination for fast, efficient, and reliable IT support. If you haven’t visited the ESC recently, now is a great time to take advantage of the tools and resources designed to streamline your support experience and help you resolve issues more quickly than ever before.

Category: Tech Tuesdays

Your Guide to the IT Governance Review Process

Do you have a new IT project—hardware or software, that you are planning, exploring, or preparing to implement?  If so, the IT Governance Council process is the official pathway for review and approval. All new technology initiatives, including system implementations, major upgrades, integrations, and enterprise software purchases must be submitted through this governance structure before moving forward.

Category: Tech Tuesdays

Strengthening Transparency & Fiscal Stewardship in Cloud Services

Howard University continues to strengthen its approach to security, financial transparency, accountability, and responsible technology management. As part of this effort, the Enterprise Technology Services (ETS) team has implemented a structured Azure Resource Provisioning and Charge-Back Model to ensure researchers only pay for the cloud resources they use while maintaining clear visibility into costs and usage.

Category: Tech Tuesdays

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2025 TECHNOLOGY PROFESSIONAL AWARD WINNER

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Enterprise Technology Services and all of Howard University is proud to recognize Olga Osaghae, Chief Information Officer, as one of the Winners for the 2025 Top 100 Technology Professional Award. Her commitment to "Truth and Service" embodies the excellence that drives our historic institution and helps raise the bar for the broader technology community. Read more about this prestigious award here.

Congratulations, Olga!