The Client Feedback Loop is Broken (And How to Fix It)
Why traditional NPS surveys and support tickets fail developers, and how capturing the technical reality changes the math.
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Visual Feedback for Clients.
"Agent-Ready" Bugs for You.
Stop reproducing bugs. Capture the complete visual and network state and feed it directly into your AI workflow using our built-in MCP Server.
A screenshot isn't enough context.
Traditional tools give you a picture. FeedbackFalcon gives you the Engine Data.
Traditional Tools
"The button doesn't work."
AGENT READY
FeedbackFalcon
"Task #42: Create button 403 error"
terminal-agent
Everything you need to
streamline feedback
Stop chasing clients for details. FeedbackFalcon bridges the gap between client feedback and developer action.
Visual Precision
- Persistent Map Pins: Markers stay exactly where the bug was reported, even on SPAs.
- Smart Screenshots: Hides the widget automatically for a 'clean' capture.
- URL-Aware Navigation: Markers update in real-time as you move through your app.
The "Flight Recorder"
- Redacted Network Logs: The last 20 requests leading to the bug.
- Application State Snapshots: Instantly see localStorage, sessionStorage, and cookies.
- Accessibility Tree: A semantic UI map explaining page structure better than HTML.
Built for the AI Era
- Native MCP Server: Plug your bug data directly into Claude or ChatGPT.
- Interaction Timelines: Clicks and scrolls mapped to timestamps for video reports.
- Agent-Ready Context: High-fidelity DOM, Network, and State data.
The Moat
AI-Powered
Debugging.
Bug reports are a chore to reproduce. Our built-in MCP server grabs the exact context - DOM, Network, State - and drops it straight into Claude or ChatGPT. The LLM gets the full picture immediately, so it can focus on writing the fix.
100%Context Capture
0Reproduction Steps
AgentContext (Flight Recorder)
- ›Console Logs: Last 50 events (log, warn, error, debug, uncaught exceptions).
- ›A11y Tree: 5 levels deep from target node (role, name, tagName, id, className).
- ›Visual DOM: Computed styles (zIndex, display, position) & exact bounding rects.
- ›App State: localStorage, sessionStorage, and document.cookie.
- ›Environment: Current URL, User Agent, and Viewport dimensions.
- ›Network State: Last 20 requests (method, url, status, duration) with auto-redacted auth headers via extension.
Automated Actions
move_taskDrag-and-drop tasks across boards by moving them automatically via MCP.
create_commentAutomatically add context, analysis, or updates directly to task comments.
Point, click, and actually fix it.
ZERO-FRICTION UAT
Point right at what's broken
Send clients a secure link to drop pins and type their thoughts directly on your site. You see exactly what they mean. No extensions required for clients, and zero login friction.
DEEP TECHNICAL CAPTURE
Stop asking for browser versions
We silently capture the complete technical "Black Box": Network requests, Console errors, LocalStorage state, and the full Accessibility (A11y) tree. Get the exact context you need, instantly.
2-WAY SYNCHRONIZATION
Keep your workflow, lose the email threads
Feedback turns into tasks on our real-time Kanban board. Prefer your own tools? We offer deep, true 2-way sync for statuses and comments with GitHub, Linear, and Jira.
UNLIMITED GUESTS
Keep clients in the loop (but out of the kitchen)
Invite unlimited clients to review progress without paying a per-seat "tax." They can submit feedback securely, while you control exactly what internal developer comments they see.
NATIVE MCP SERVER
Feed the "Black Box" straight to your AI
Integrates with AI IDEs (Cursor, VSCode, Antigravity) and terminal-based agents like Claude Code, enabling secure access to live DOM state, network logs, and accessibility trees so fixes can be generated and applied instantly.
mcp-server — bash
PURPOSE-BUILT INTEGRATIONS
Native syncs, not brittle webhooks
Forget paying for Zapier tasks or managing broken third-party tools. FeedbackFalcon provides robust, native connections to the modern developer stack: GitHub, Linear, Jira, Slack and more.
Stop paying the SaaS "Seat Tax"
Legacy bug trackers penalize you for scaling. We don't.
Competitor Pricing
Cost ($)
Users
The Penalty for Growth
Traditional tools charge per user. Want to invite 3 freelancers for a quick QA sprint? Or let 5 client stakeholders review the staging site? Your monthly bill skyrockets. It's a tax on your agency's growth.
FeedbackFalcon Pricing
Cost ($)
Users
Unlimited Users
We believe your tools should accelerate your growth, not penalize it. That’s why we abandoned the outdated per-seat pricing model entirely. Bring your developers, your freelancers, and all your clients. One flat rate.
Unlimited team members. Unlimited clients.
Frequently Asked Questions
Everything you need to know about FeedbackFalcon.
Instead of bug reports dying in long email chains or vague Slack messages, a visual feedback system captures the actual state of the application. It pulls the visual context and technical reality into one place so your engineers can stop trying to reproduce bugs and just start fixing them.
Email is where client feedback goes to die. "The button doesn't work" gives developers zero context. A dedicated visual feedback tool automatically captures the DOM, network logs, and console errors. You get the exact black box payload of what happened when the client clicked the button.
The Model Context Protocol (MCP) connects your bug tracking data directly to your AI agents. Instead of manually copying error logs into Cursor or Claude, your agentic workflow queries the feedback directly. It reads the visual DOM and network logs, writes the fix, and closes the loop with zero context switching.
Yes. You can deploy the FeedbackFalcon widget across local, staging, and production environments. Clients just point and click on the screen. No need for them to take screenshots or figure out what browser version they are running.
Everyone. We killed the per-seat pricing model because it penalizes you for scaling. Invite your product managers, developers, freelancers, and clients. One flat rate means you never have to play seat tetris again during client handoff.
Yes. FeedbackFalcon strips out PII and redacts sensitive data before it hits the database. Your team retains full control over data retention and deletion requests.
You'll know it works when your developers stop asking clients to clear their cache. When you eliminate the back-and-forth clarification emails, your project velocity increases immediately.
Ready to streamline your
feedback loop?
Join thousands of development teams who save hours on QA and client communication every week.
