Phrase status

All Systems Operational

About This Site

We continuously monitor the status of our systems and services. This site is updated If there are any interruptions or issues.

Uptime over the past 90 days. View historical uptime.
Phrase Strings (EU) Operational
90 days ago
99.99 % uptime
Today
Translation center Operational
90 days ago
99.99 % uptime
Today
Repo sync Operational
90 days ago
99.99 % uptime
Today
OTA Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
In-context editor Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Phrase Strings (US) Operational
90 days ago
99.99 % uptime
Today
Translation center Operational
90 days ago
99.99 % uptime
Today
Repo sync Operational
90 days ago
100.0 % uptime
Today
OTA Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
In-context editor Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Phrase TMS (EU) Operational
90 days ago
99.98 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CAT web editor Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
99.92 % uptime
Today
File processing Operational
90 days ago
100.0 % uptime
Today
Machine translation Operational
90 days ago
100.0 % uptime
Today
Project management Operational
90 days ago
100.0 % uptime
Today
Term base Operational
90 days ago
100.0 % uptime
Today
Translation memory Operational
90 days ago
99.97 % uptime
Today
Phrase TMS (US) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CAT web editor Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
File processing Operational
90 days ago
100.0 % uptime
Today
Machine translation Operational
90 days ago
100.0 % uptime
Today
Project management Operational
90 days ago
100.0 % uptime
Today
Term base Operational
90 days ago
100.0 % uptime
Today
Translation memory Operational
90 days ago
100.0 % uptime
Today
Phrase Orchestrator (EU) Operational
90 days ago
99.92 % uptime
Today
Workflow Builder Operational
90 days ago
99.93 % uptime
Today
Legacy Workflow Engine Operational
90 days ago
100.0 % uptime
Today
Next-Gen Workflow Engine Operational
90 days ago
99.83 % uptime
Today
Phrase Orchestrator (US) Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Legacy Workflow Engine Operational
90 days ago
100.0 % uptime
Today
Next-Gen Workflow Engine Operational
90 days ago
100.0 % uptime
Today
Phrase Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Phrase Portal (US) Operational
90 days ago
100.0 % uptime
Today
Identity management - IDM (EU) Operational
90 days ago
99.99 % uptime
Today
Identity management - IDM (US) Operational
90 days ago
99.99 % uptime
Today
Phrase Language AI API (EU) Operational
90 days ago
100.0 % uptime
Today
Phrase Language AI API (US) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Phrase TMS EU (Response Time)
Fetching
Phrase TMS US (Response Time)
Fetching
Phrase Strings EU (Response Time)
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Phrase Strings US (Response Time)
Fetching

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

Degraded Performance of Translation memory in Phrase TMS (EU)
Resolved - The incident has been resolved.
Aug 19, 16:09 CEST
Monitoring - A fix has been implemented and we are monitoring the situation.
Aug 19, 15:19 CEST
Identified - The issue has been identified, and a fix is being implemented.
Aug 19, 14:34 CEST
Investigating - We are currently investigating an issue affecting Translation Memory functionality in Phrase TMS (EU). Users may experience problems with creating Translation Memories and other related operations during this time. Our team is actively working to identify the cause and restore full functionality as quickly as possible.
Aug 19, 14:16 CEST

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

ES Termbase3 Maintenance (US Datacenter)
Completed - The scheduled maintenance has been completed.
Aug 15, 11:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 09:01 CEST
Scheduled - Start time: August 15, 2026 @ 09:00 AM CEST

End time: August 15, 2026 @ 11:00 AM CEST


Customers affected: Users of TMS Term Base component

Products affected: TMS Term Base

What will occur during maintenance: Stability of the service might be affected

Why we're doing this: We are upgrading components of the service to improve stability and performance
Aug 14, 06:26 CEST
ES Transmem4 Maintenance (EU and US Data Centers)
Completed - The scheduled maintenance has been completed.
Aug 15, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 09:00 CEST
Scheduled - Start time: August 15, 2026 @ 09:00 AM CEST
End time: August 15, 2026 @ 11:00 AM CEST

Customers affected: Users of translation memories in Phrase TMS on the EU and US data centers.
Products affected: Translation memories in TMS.

What will occur during maintenance:

Stability of the service might be affected

Why we're doing this:

We are upgrading components of the service to improve stability and performance
Aug 14, 14:54 CEST

Aug 14, 2026

ES Termbase3 Maintenance (EU Datacenter)
Completed - The scheduled maintenance has been completed.
Aug 14, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 19:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 06:33 CEST
Scheduled - Start time: August 14, 2026 @ 09:00 AM CEST

End time: August 14, 2026 @ 11:00 AM CEST


Customers affected: Users of TMS Term Base component

Products affected: TMS Term Base

What will occur during maintenance: Stability of the service might be affected

Why we're doing this: We are upgrading components of the service to improve stability and performance
Aug 14, 06:28 CEST
ES Termbase3 Maintenance (US Datacenter)
Completed - The scheduled maintenance has been completed.
Aug 14, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 09:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 06:35 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 06:24 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 06:23 CEST
Scheduled - Start time: August 14, 2026 @ 09:00 AM CEST

End time: August 14, 2026 @ 11:00 AM CEST


Customers affected: Users of TMS Term Base component

Products affected: TMS Term Base

What will occur during maintenance: Stability of the service might be affected

Why we're doing this: We are upgrading components of the service to improve stability and performance
Aug 14, 06:21 CEST

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Degraded Performance of Branching in Phrase Strings (EU) between August 6, 2026 03:45 PM CEST and August 7, 2026 10:46 AM CEST
Resolved - Changes made to branches during the incident window are now fully applied. Merged branches that were affected have been identified and impacted customers have been contacted directly. This incident has been resolved.
Aug 7, 16:12 CEST
Monitoring - A fix has been implemented. The backlog of missing events is now being processed. Once the queue is fully processed, unmerged branches will automatically receive the missing changes. We are monitoring the queue and results.
Aug 7, 10:30 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 7, 10:18 CEST
Update - We are continuing to investigate this issue.
Aug 7, 09:54 CEST
Investigating - We are currently investigating an issue with branching events missing in Phrase Strings (EU), which may cause changes to not be applied when branches are merged.
Aug 7, 09:27 CEST

Aug 6, 2026

Degraded Performance of Connectors in Phrase TMS (EU) on August 6, 2026
Resolved - The incident has been resolved and all components are back to operational.
Aug 6, 15:19 CEST
Update - We continue monitoring the situation.
Aug 6, 14:00 CEST
Monitoring - We have identified the root cause and the issue has now been resolved. Connectors should be appearing as active again. We will continue to monitor the situation to ensure full stability.
Aug 6, 10:43 CEST
Update - We are continuing to investigate this issue.
Aug 6, 10:18 CEST
Investigating - We are currently investigating an issue affecting Connectors in Phrase TMS. Customers may be unable to access or use Connector functionality during this time. Our engineering team is actively working to identify the cause and restore full service as quickly as possible.
Aug 6, 10:11 CEST
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