HelpJuice

@HelpJuice

The most POWERFUL knowledge base software. We tweet mostly about #custserv & #CX as well as #companyculture & #KM and why it matters for your business.

Austin, Texas

helpjuice.com

Joined June 2011

Pinned
HelpJuice
@HelpJuice
Dec 13, 2022
Did you know that an internal knowledge base (KB) can help improve #collaboration and #communication among employees? By providing a central repository of information, a knowledge base can make it easier for employees to share ideas and expertise with one another.
HelpJuice
@HelpJuice
Apr 16, 2024
Learn how to equip your audience-facing departments and team members to deliver the info customers need at every touchpoint in their journey with our post on customer communication. helpjuice.com/blog/customer-… #customerjourney #customerexperience
HelpJuice
@HelpJuice
Apr 16, 2024
Thanks for the mention!
Zeynep Avan
@zeynepavann
Apr 16, 2024
Replying to @zeynepavann
2. Support Tools @helpscout for shared inbox and help center @tidiochat for ai chatbot and help desk @Kayako for support ticketing and collaborations @HelpJuice for knowledge bases and search algorithms
HelpJuice
@HelpJuice
Apr 12, 2024
The employee training initiatives you create should always be backed by helpful content, experiences, and other resources to help your learners achieve their goals. To learn more, check out our recent blog post: helpjuice.com/blog/employee-… #EmployeeTraining #EmployeeExperience
helpjuice.com
Employee Training Materials (With Examples)
Employee training of any kind is all about two key things: Transmitting knowledge
HelpJuice
@HelpJuice
Oct 12, 2023
📖 Imagine a vast library where books are scattered EVERYWHERE. Chaos, right? That's a call center without effective knowledge management. Every call? A hunt for info. 🕵️‍♂️ #KnowledgeIsPower