24-hour
emergency
vet hospital

Where can I start, well for one I wish I knew the names of the ladies that helped us when I went with my precious Nala, whom I miss so much. We called in on May 19th at 3am and told the very nice lady who answered what was going on with Nala and how she was having a hard time breathing and slobbering all over. Was instructed to fill out a form so that they can have her information ready on file and to bring her in right away. We were received at the door and taken care of immediately. Unfortunately we were shown on the ultrasound that she was having heart issues and had fluid all around her heart. She was already dying so we had to choose to let her go in peace. The 3 doctors were very supportive with me and my daughters. It was a very hard decision but I didn’t want her to suffer. Thank you for being so patient and compassionate with us. It meant the world 🌎 to us. Thank you also for the box you added Nala’s body in and for the beautiful card you sent us. We have it in our fridge. They’re the kindest people I’ve ever met. I highly recommend them.

After seeing how highly rated VEG Carle Place was, I decided to take my 14-year-old Chihuahua, Sushi, there after I found him collapsed, lethargic, and running a 104° fever. I’m so glad I did. Sushi was triaged immediately upon arrival. It was a busy day, so we did have to wait about an hour to be seen, but he was resting comfortably while we waited. The veterinarian who treated Sushi was Dr. Huang. He took the time to listen to my concerns, explained what he believed was going on, discussed the different possibilities, and reviewed the treatment options with me. He recommended hospitalization, IV fluids, antibiotics, anti-nausea medication, bloodwork, and X-rays, and he was upfront about the costs involved. I chose to move forward with the bloodwork, IV fluids, antibiotics, and anti-nausea medication, but declined the X-rays because they were outside of my budget. When I explained that I also had concerns about the cost of hospitalization, I never felt judged or pressured. Instead, Dr. Huang recommended another emergency specialty hospital where Sushi could have an abdominal ultrasound performed by a specialist at a more competitive price. I appreciated that he focused on what was best for Sushi rather than where the testing was performed. He also made it very clear that if I chose not to hospitalize Sushi overnight, I needed to follow up the very next day with the specialist he recommended. I followed his recommendation, and Sushi received excellent care there as well. I also want to recognize the entire VEG team for their outstanding customer service. From the receptionist, to the intake staff, to the veterinary technicians, and Dr. Huang, everyone was kind, compassionate, and professional. Although I didn’t get the names of the two veterinary technicians who primarily cared for Sushi, I do remember that one had a Stitch tattoo and the other had an amazing personality. They treated Sushi gently, made sure he was comfortable, and took the time to answer my questions. This wasn’t my first experience with a pet medical emergency, and what stood out to me about VEG Carle Place was the honesty, communication, and compassion of the entire team. I never felt pressured when discussing the financial aspect of Sushi’s care, and I felt comfortable making an informed decision based on the options that were presented to me. This was my personal experience, and it left a lasting impression. If I ever need emergency veterinary care again, VEG Carle Place will absolutely be one of my first choices. Thank you to Dr. Huang and the entire VEG Carle Place team for taking such great care of Sushi.

Best experience ever. No one was ogling me. They allowed me to make my decision and were very transparent along the way. They explained everything that they were doing to my puppy and the next steps. Very very satisfied and will recommend. Obviously is an emergency hospital so prices are what are usually charged in ER. I thought the prize was reasonable and I got a refund for services not rendered go figure an honest place . Great staff from the front desk to the doctors and nurses. Highly recommend .

I’m beyond grateful for everyone at this pet emergency hospital!! From the moment my mom and I walked in with my cat Polly, they took her in immediately and treated her with so much kindness and compassion. Every single person we interacted with was incredibly caring not just to me, but especially to sweet Polly. I wish I knew everyone's names because they all deserve to be recognized for their amazing hearts!!! The staff worked so quickly, kept us informed, and gave Polly the best care imaginable! Seeing how gentle, patient, and loving they were with her meant everything to us during such a scary time. Thanks to them, Polly got the help she needed and we were able to bring her home. I truly feel so blessed and thankful that we had this place. If I could give them a million stars I absolutely would!! Thank you from the bottom of my heart for taking such wonderful care of Polly. I will never forget the kindness you showed us🥰❤️

This place is the absolute best, hands down! My 7 month old puppy, Scout, was injured at a doggy daycare facility and everyone at VEG jumped right in to help him. From the moment we walked in, they listened to our concerns and thoroughly explained every detail of what they were doing to aid him. They were so gentle and compassionate and even sat on the floor with him to evaluate and kept it very low stress. I loved that I was able to be with him the entire time instead of him being hauled away into a separate room. My emotions were high and they made me feel calm while still validating my concerns. I have never experienced such compassion, care and transparency from any veterinary hospital the way we did here. Thank you so so much Dr. Dane and the entire staff for helping our little guy get on the mend! We are so so grateful.

From the moment we walked in until the moment we left we were treated with the best care. The staff was kind, compassionate, and patient with us the ENTIRE time. We unfortunately had to make the choice to put our 10 year old rabbit down. Dr. Sweetwood provided the best care and allowed us to spend as much time we needed with our sweet boy. She even found us some apple and strawberries to feed him before saying good bye as we didnt get the chance to spoil him before arriving. We were not rushed at all to make the decision or to complete the procedure. It was all on our own timeline so we got to spend as much time as we could with our bunny. So thank you thank you thank you to the entire staff for making one of the most difficult days a bit easier with your compassionate and wholesome care.

Last week, after getting home from an evening event, we noticed our 17-year-old Chiweenie acting weird. To save the gore, it was apparent in the next couple of hours that he was declining very fast. Knowing he would not make it through the night and fearing him being in pain, we looked for an open overnight vet, VEG came up and had a really good reputation, and I’ve heard of them before from other friends and colleagues. Not too far away (Pflugerville) so we drove over to the Arboretum at 1 AM. My wife was afraid of saying goodbye to our old man in a sterile room with a metal table… We walked in and it’s a very different experience! Everything is right in front of you. They knew we were coming in, ushered us into a quiet room with two chairs and a shag carpet and dim lights. It was extremely comfortable and inviting and calm. Caitlin was our technician that evening, she was an absolute rockstar! Very sympathetic and professional. Even though we’ve experienced a loss with a close friend’s dog, they still made sure we understood everything that was coming ahead. They gave us plenty of time to say goodbye and we’re very supportive during the process. When we were ready, the doctor came in and visited with us and put our old man to rest. He lived a good, long life, outside of expiring very quickly that evening, this is the best possible way for him to have gone out. VEG provided and unparalleled experience in our time of loss and grief. They deserve 11 stars!

Fast Eddie had 7 seizures Tuesday, including one when we first arrived at AEG. The care was incredible. I can't explain how great the entire Staff was, except they made us feel like he was their dog, while also attending to all the other pets. Such great care!!! I am a real person, and today, Fast Eddie is comfy right at home. Thank you AEG, St. Peters, Mo.

I was here last night with my pup, Yoshi from midnight til about 4am. They were able to check vitals, do blood work and provide x-rays on site. The entire staff was extremely empathetic and professional. It was impressive to see them handling the animals attentively and how you as the pet parent get to be involved in every step of the process to offer your pet love and support during treatment. The facility is very clean. Special shoutout to Iris and Mario who were especially kind and compassionate to my special boy when he was in pain.

My first emergency vet visit. They made it not scary and took such good care of my pet. I interacted with four different doctors during my pets’ stay and they were all caring and informative. Highly recommend.

This review is largely excluding cost, because although there were many positives about it, the overall cost of vet care is insane. I came here after driving around all morning looking for a place that had a vet available for immediate attention. The person who I spoke with at Uptown recommended this place. I had never heard of them but they were super close to everything so I went over. The whole experience from the moment I walked in was so much better than anything I have experienced in the 25 years I have been taking dogs to vets. We never had to leave our dog's side. We saw everything that was happening around and got to see them work in true worst case scenarios. They were kind, professional, attentive, and worked hard to care for every animal around. Our girl was not doing well and given my experience at other vets, I don't know if she would have made it had we taken her elsewhere. I had my kids with me all day the first day. A 4 year old and 1 year old in an open space with sick animals and lots of equipment isn't ideal. They have iPads to watch movies, snacks, the good water machine, coffee, tea, coloring books, puzzles, etc. I think the sceen time and snacks the day prior (and the stress of seeing our Pep so sick) made the behavior a little less than ideal the 2nd day so we got a private room. I probably was not in my calmest state, either, but they were all amazing and kind. My husband brought our baby home this morning. My littlest is already stomping around saying "Peppy! Peppy!! Hi Peppy! Peppy Baby!" She is home and happy and largely unaffected by the stress of the last few days. I really think she is doing so well not only because of the vet care she received, but also because of the environment at this clinic. As for the cost - like I mentioned, vet care is sooo expensive. Was it a lot of money? Yes. Worth it? Yes. It isn't like we can't pay it nor wouldn't have paid more if necessary, but it just adds up quickly. I don't have to tell anyone how expensive life is here in San Diego. HOWEVER, they honored our request to approach testing incrementally, and they even said things like, "let me look at the finances and see how far we can stretch out the hospital stay with what you have paid." You never hear stuff like that. And when I asked about tests, they were honest in that we could totally get them if we wanted, but they knew we didn't want to blindly test and they didn't think the results from other tests made it necessary. It usually is what it is and everything is done out of your sight anyways. We got out of the 2 day hospital stay and a bunch of testing and meds for a little over 6k. And the experience itself was definitely better in every way. If you have an emergency, I highly recommend VEG!

My friend frantically called me after finding one of her beloved cats ate a pill dropped by an elderly companion. We rushed to VEG in Nanuet and were blown away by their swift care and extreme attention to her cats health. The staff completed rapid triage, were very compassionate as we were so upset, there was full transparency on care costs and detailed aftercare instructions. All turned out fine, thankfully. We are beyond grateful for the immediate care and attention we received. Please do not hesitate to visit VEG Nanuet if your pet needs emergency care.

We had an amazing experience at VEG ER for Pets in Maple Grove. I took my Harper girl in for eclampsia, and the moment we walked through the doors, she received immediate care. The entire team was compassionate, attentive, and acted quickly. Dr. Chandra and the staff did an incredible job stabilizing Harper and getting her back on her feet within just a few hours. Their knowledge, professionalism, and genuine care gave us so much peace of mind during a very scary situation. One thing we thought was unique about VEG was the open treatment area. It was reassuring to see the veterinary team caring for other pets, and my daughter enjoyed watching the team work and seeing some of the procedures being performed. It really showed how dedicated and hardworking everyone is. A special thank you to Nurse Sean, the curly-haired vet tech who greeted us at the door and immediately sprang into action, the first veterinarian who started making calls for Harper while we waited for Dr. Chandra, the Asian vet tech who disconnected Harper’s IV line, the wonderful staff member who initiated Harper’s IV, the tech who helped Sean gently hold Harper during her second lab draw, and the kind lady who helped us with our payment. We are so grateful for each of you! We didn’t forget about you, we just forgot some of your names. 😄 Thank you all for treating Harper with such kindness, compassion, and urgency. I can’t say enough good things about our experience. We are incredibly grateful for the exceptional care Harper received and would highly recommend VEG ER Maple Grove to all of our friends and family. Thank you for taking such wonderful care of our sweet girl!

I could not more highly recommend VEG ER for your pet's urgent care needs! The staff were super empathetic and all so loving to my senior dog, even though she was nervous, the vet techs made her feel comfortable and were able to get her to cooperate easily. The beyond kind staff went above and beyond for my baby and i am so appreciative! Not only were they good with my dog, they were also really reassuring to me and very directly explained the options. I love this place and am so grateful to the staff for their devotion and care!

I am a retired RVT and was blown away when I first walked in. The open concept, clients sitting there watching everything going on....and it only got better from there! I love how professional everyone was and how the doctors communicated with eachother regarding my dog. We saw 3 Vets in total, Dr. Neal did the splenectomy, Dr Kat was there when we came to visit and answered all of my questions, viewed prior xrays I had on my laptop and concurred with my assessment, we also saw another Dr (whose name I can't remember, but she got injured and had to leave) when we first got there and made us feel comfortable right away. All of the techs/assistants were just amazing and we were even offered to spend the night if we wanted to. Absolutely incredible! I have already been recommending VEG with every post I have made on the socials. I wish I was still able to work because VEG is definitely a place I would want to be at! Thank you so much to everyone we encountered at the Henderson location, we hope we don't ever have another emergency, but if we do, we know where we are headed!

Nicole, Happy, and Dr Rovan are all so exceptional and the care they provided to my dog and me was far superior to any care we have ever received before. They are grounded and supportive, and their advice was logical and professional. Their calm and friendly demeanor set me at ease immediately! I am so very grateful to these providers for their welcoming smiles and their knowledge that guided me clearly throughout the visit. God bless, friends!! Thank you!!

Our baby we found out has anaphylaxis after we rushed her in for care. They assured me it wasn't my fault and based on all of the tests and imaging it was more than likely a severe reaction to a likely bug bite or sting. We spent about six hours there and I felt involved and comfortable the whole time. Everyone on the team was reassuring and welcomed questions which helps me rationalize what's going on. They followed up with me on some questions I had on medications. Extra thank you for the magic turkey and gravy baby food that made her feel so much better. Luckily she was seen right away and there had to be at least four people attending to her at first. When we were out of the woods and had to be monitored I got to stay with her in a quiet room between check ins. Then she got to thankfully come home with us and is much much better today. Although I left with anxiety about future anaphylactic shock events I feel thankful to be so close.

I took my senior pittie mix Maple here with what turned out to be horrible pancreatitis. She was hospitalized and I stayed with her all night and they made me up a bed so we would be comfortable together. This was my first time being overnight and I emergency vet and I didn’t know what to expect. Everyone was so kind and stopped to give her lots of love and reassurance no matter how busy they were. I really felt like they cared about her and wanted to get to know her which made all the difference in her care plan I am certain. They also refunded some costs on my bill for things that they didn’t end up needing to do, which I thought was really kind of them. It was obvious that they wanted to make sure that they billed me fairly. VEG is my favorite emergency vet because they employ gentle handling and allow you to stay with your pet the entire time. No secret back area where you’re not sure what they’re doing with your animal, or what kind of care they are getting. I cannot mention everyone who helped us, but Dr Zaremba, Em, Gretchen, Aubrey, we are so grateful. I didn’t catch your name but the person working the desk was so kind and helpful and took a turn hand feeding Maple when she became more interested in playing than eating when she started to feel better. What a talented and kind group of humans. Thank you for saving my little old lady.

My 6-week-old kitten Cheeto was brought in early this morning (Memorial Day at 2am) due to serious internal complications. From the moment we walked through the door, my boyfriend and I were met with the warmest, kindest welcome during what was the hardest night of our lives. I was so overwhelmed that I could barely speak, but the entire team was incredible with both of us. They immediately sprang into action with compassionate triage and care for Cheeto. They took the time to clearly explain everything to my boyfriend, patiently answered all of his questions, and made sure we both understood what was happening. Despite the holiday and the late hour, they treated Cheeto like he was their own and did everything possible to help him and ease his suffering. Dr. Posada was outstanding — his medical skill and genuine empathy made all the difference. I also want to give a special thank you to the woman with the pink hair, who never took her hands or eyes off Cheeto for hours. Her gentle presence meant more than she will ever know. I’ve never lost a pet before, and this was a devastating experience. Even though the outcome wasn’t what we had hoped for, I am so grateful to the entire VEG ER staff. You helped us feel like we never gave up on our little guy and gave us the peace of knowing he was surrounded by people who truly cared. I cannot recommend this ER highly enough. Thank you for supporting both of us with such compassion and professionalism.

My 6 year old cat had a gastro emergency recently, and I took her here for treatment, electing to have her hospitalized. All of the staff were phenomenal, and I couldn't believe that we didn't have to wait long, were provided a private room, and that I was able to stay with my nervous kitty during testing to provide some familiarity and comfort throughout the experience. All of the tests they recommended and questions they asked were instrumental to getting a good understanding of what was going on, and she was able to get on a prescription diet to help her feel better and heal. It's been a week since her hospitalization and she has gone from not eating or moving to eating voraciously and running around like a kitten. So grateful for the awesome folks at this clinic who genuinely cared about the welfare of my cat.