In 1983 the US video game industry lost 97% of its revenue in two years. Atari buried truckloads of cartridges in a New Mexico desert.
The original video game crash, and what it still teaches about shipping quality:
"Users will tell us when it crashes."
They won't. They'll uninstall, refund, or leave a one-star review that says "buggy mess" with no repro steps.
Do you still need crash reporting in 2026?
You fixed it. You closed it. Three releases later it's back, and nobody noticed for a month.
Regression alerts: BugSplat flags a closed defect the moment it reappears in a new version.
20% of your bugs cause 80% of your crashes.
Which means most teams spend most of their time fixing crashes almost nobody hits.
The 80/20 rule of bug fixing: