MySafaricom App

Name: MySafaricom App
Rating: 4.8 (94991 reviews)
Author: Safaricom Limited

Lifestyle

Only for iPhone

Free · Designed for iPhone

95K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Safaricom Limited
Language

EN
English
Size

157.5
MB

iPhone

MySafaricom App provides an easy and efficient way for customers to access Safaricom products and services under one roof. With the MySafaricom App you can: M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button. You can also share M-PESA transactions once completed. LIPA NA M-PESA – Shop and pay your bills with ease at your favourite stores TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book. SCAN Scratch card to Top up easily DATA PLANS – Easily buy Data bundles without expiry or Data bundles with expiry including All One Data bundes VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans E-Paper - Access your daily digital newspaper with superior customer experience

Ratings & Reviews

4.8

out of 5

95K Ratings

Send Money Contact Typing Issue
10/07/2021

qjura
The app provides many features. However, it's irritating to struggle with typing a contact number to send money to. It's super slow at taking up each digit and even editing it. Some of these are one-off transactions so I wouldn't have them in my contacts.Please sort this out urgently. It's a nagging issue ever since these last two updates were introduced.
Send Money Contact Typing Issue
10/07/2021

qjura

The app provides many features. However, it's irritating to struggle with typing a contact number to send money to. It's super slow at taking up each digit and even editing it. Some of these are one-off transactions so I wouldn't have them in my contacts.Please sort this out urgently. It's a nagging issue ever since these last two updates were introduced.
Mandatory and forced app updates.
11/11/2022

Dilone/dilona.
You are forcefully forcing your app updates down our throats and this action is very disgusting. Forgive me! But I thought Kenya gained independence in 1963, now why the bondage again? You are forcing me to update the app failure to which my app stops working because I’m being bombarded with the advert on the new update without being given an option to update or continue using the app as it is, even when the new features mean nothing to me. Stop putting us into unnecessary frustration especially taking into consideration that the updates are not free, it’s our data you are forcing us to waste on nonimportant updates. Yes we know you are selling the data bundles but even that does not give you a reason to force us to waste our hard earned data simply because you want to announce huge profits.
Mandatory and forced app updates.
11/11/2022

Dilone/dilona.

You are forcefully forcing your app updates down our throats and this action is very disgusting. Forgive me! But I thought Kenya gained independence in 1963, now why the bondage again? You are forcing me to update the app failure to which my app stops working because I’m being bombarded with the advert on the new update without being given an option to update or continue using the app as it is, even when the new features mean nothing to me. Stop putting us into unnecessary frustration especially taking into consideration that the updates are not free, it’s our data you are forcing us to waste on nonimportant updates. Yes we know you are selling the data bundles but even that does not give you a reason to force us to waste our hard earned data simply because you want to announce huge profits.
My app has issues😔
28/11/2022

Morty Kuria
My app has issues... when I open the app it only brings the first part but it is not able to complete opening. I have tried uninstalling it then installing again but it would want to work also I’ve tried restarting my device but also not functioning properly then I had to conclude that I would uninstall the app for some time but after installing it again it’s not function please help me please I really need to use this app.
My app has issues😔
28/11/2022

Morty Kuria

My app has issues... when I open the app it only brings the first part but it is not able to complete opening. I have tried uninstalling it then installing again but it would want to work also I’ve tried restarting my device but also not functioning properly then I had to conclude that I would uninstall the app for some time but after installing it again it’s not function please help me please I really need to use this app.
Unnecessary paybills and tills
29/11/2024

peshi1
I loved using this app to sort out various expenses as I’d saved all my frequent till numbers and paybill numbers. I got a rude shock today when I found so many new till numbers and paybills that are irrelevant to me, muddled up with my favorites. Please improve! Someone can even make an error and send money to wrong places! There’s a reason why we save favorite and frequent till numbers and paybills. Kindly work on that.
Unnecessary paybills and tills
29/11/2024

peshi1

I loved using this app to sort out various expenses as I’d saved all my frequent till numbers and paybill numbers. I got a rude shock today when I found so many new till numbers and paybills that are irrelevant to me, muddled up with my favorites. Please improve! Someone can even make an error and send money to wrong places! There’s a reason why we save favorite and frequent till numbers and paybills. Kindly work on that.

1. Shangwe @ 25 Promotion 2. B-Live Bundles 3. Data Balances Enhancement

Version 1.27.1

28 Nov

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics